Inbound Billing and Settlement Staff - Bilingual (English/Korean) Preferred

Inbound Billing And Settlement Staff

Responsible for settlement related to freight forwarding business

Reinforce relationship with customers and carriers by leading effective and continuous communications

Prepare regular settlement status report for SDSA management, customer, carriers and headquarters

Improve the settlement processes by developing automated processes to reduce manual processing

Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division

Manage, analyze & prepare correction forms for billing corrections in access database

Review and discuss essential freight documentation that supports charges invoiced and is required for payment

Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L

Audit carrier freight bills and interpret tariffs and contracts

Work with the internal technologies required for daily functions

Investigate and diagnose potential errors and duplicate carrier billing

Perform ad-hoc reporting, as required

Perform other job related duties as required

Qualifications

Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience

Bachelor's Degree

Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected

Effective written and verbal communications skills to communicate with various levels of the organization

Proficient with Outlook, Microsoft Office applications PowerPoint, Word

Proficient with Excel, especially v-lookups and pivot tables

Ability to work overtime when needed

Bilingual (English/Korean) Preferred

All your information will be kept confidential according to EEO guidelines