Registered Veterinary Technician, Emergency Overnight Shift Lead

Registered Veterinary Technician, Emergency Overnight Shift Lead

Southern Rockies Animal Emergency & Specialty Hospital (SRAES) offers the opportunity to leverage your emergency triage, patient care, and client communication skills while providing guidance and support to a team in a fast-paced specialty and emergency setting. As a Shift Leader, you'll play an important role in supporting daily operations, mentoring team members, and helping ensure exceptional patient care when pets need it most. Conveniently located in Colorado Springs, Southern Rockies Animal Emergency & Specialty Hospital provides 24/7 emergency and critical care services along with advanced specialty care in surgery and diagnostic imaging.

Compensation:

• $25 - $32/hr. based on experience, credentials, and skillset
• +$1/hr. Shift Lead differential
• +$3/hr. weeknight differential
• +$4/hr. weekend night differential

Benefits:

• CE Allowance
• Uniform Allowance
• Paid Time Off
• Paid Holidays
• Employee Pet Discount
• 401k
• Medical/Dental/Vision
• Disability Insurance
• Life Insurance
• HSA/FSA
• Access to VetBloom for RACE-approved continuing education and training
• License application and renewal reimbursement for CVTs.

Schedule:

• Full Time
• Sunday Tuesday: 7pm -7am

Job Description The Overnight Shift Lead is a technical staff member that fulfills all the technical job function of their primary role, and in addition serves in a leadership capacity for their designated department and/or shift. As an ER/ICU Technician, your primary responsibility is to triage patients as they present to the Emergency Room according to triage levels. Assess pets and provide immediate lifesaving care under the direction of the ER doctor as required for critical patients. Provides history, vitals, and concerns to doctors to assist in the timely and appropriate management of emergency patients. Works well with other technical staff and assistants to perform diagnostics, execute treatment plan and/or hospitalize the patient. Communicates medical updates, financials, and treatment plans to owners.

Shift Lead Essential Functions:

• Fulfills all technical job functions of their primary technical role listed below and:

People Management:

• Participates in the training and development of other employees.
• Provides coaching, mentoring and performance management of staff, including documented coaching conversations and verbal warnings.
• In partnership with Department Manager, escalates performance concerns and participates, as needed, in the progressive disciplinary action progress.
• Assess technical proficiency of staff and provides in the moment coaching, training, and mentoring.
• Escalates performance concerns to Department Manager.

Flow and Efficiency:

• Responsible for the efficient and successful flow of the hospital and/or designated area. Adjusts daily personnel assignments to best staff the hospital.
• Partner with DVMs on management of caseload, space, equipment, and staff to ensure high quality patient care.
• Appropriately assigns additional tasks or other areas of work to employees with down time.
• Ensures daily duties and tasks are achieved by team.
• Develops systems and processes to manage flow and efficiency of department and holds team accountable to the procedures (huddles, whiteboards, etc.)

Leadership:

• First point of contact for concerns/escalation. Escalates appropriately to Mangers, Directors, or admin on call.
• Facilitates conversations between team members.
• Partners with DVMs in designated area to solve problems, develop innovations and continuously improve practices and workflows to achieve cost effective quality care.
• Is well versed in hospital policies and procedures and monitors for compliance.
• Serves in a leadership role for their designated department/shift.
• Attends leadership meetings, trainings and committees as assigned.
• Disseminates information to team.
• Monitors equipment and supplies; identifies items needing repairs or replacement and notifies the appropriate individuals.
• Works on special projects as assigned.

Technician Responsibilities:

• Provides excellent patient care to every patient
• Triage patients as they come into the ER with appropriate medical decision making and escalation to ER doctor as appropriate.
• Obtaining history and vital signs of the pet
• Assist DVM's with exams, treatments and procedures
• Immediately respond to STAT calls and follow the appropriate patient care protocols
• Perform standard technician duties including patient restraint, venipuncture, SQ Fluids, radiographs, medication administration as ordered by a Veterinarian, obtain and process laboratory samples, handle and dispense medications by veterinarian orders
• Perform sedation and anesthesia according to established hospital protocols (induction, maintenance, monitoring and recovery).
• Maintain accurate paperless medical records utilizing Instinct
• Demonstrate working knowledge of financial and charging practices including creating estimates and discussing with the owners, collecting payment and discharging patients.
• Collaborate with all departments across the hospital to ensure that all patients are receiving the best possible patient care
• Demonstrate compassion and care in all interactions
• Attend department and staff meetings
• Contribute to the overall needs, cleanliness and organization of the hospital.
• Other duties as needed.

Qualifications:

• RVT/LVT/CVT preferred required.
• Strong understanding of emergency triage and patient assessment.
• Proficiency in venipuncture, patient restraint, medication administration, and sample collection.
• Experience with radiography and laboratory procedures
• Anesthesia and sedation monitoring experience preferred.
• Ability to recognize changes in patient condition and respond appropriately.
• Excellent communication and client service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask effectively in a fast-paced emergency environment.
• Positive attitude and commitment to teamwork and collaboration.
• Fluent English speaking and reading skills required ; multilingual candidates encouraged to apply.

About Southern Rockies Animal Emergency & Specialty Hospital:

Southern Rockies Animal Emergency & Specialty Hospital is a leading emergency and specialty referral hospital serving Colorado Springs and surrounding communities. Our team provides 24/7 emergency and critical care services alongside advanced specialty services in surgery and diagnostic imaging. What makes Southern Rockies unique is our highly collaborative approach to patient care. Emergency doctors and specialists work together as one team, combining their expertise to deliver comprehensive diagnostics and treatment plans for even the most complex cases. This commitment to teamwork, innovation, and compassionate care allows us to consistently provide exceptional outcomes for our patients and clients.

Nearby Communities:

• Colorado Springs, CO
• Manitou Springs, CO
• Fountain, CO
• Security-Widefield, CO
• Monument, CO
• Falcon, CO
• Peyton, CO
• Black Forest, CO
• Woodland Park, CO
• Castle Rock, CO
• Pueblo, CO

Know Someone Amazing? If this role isn't the right fit but you know a great Veterinary Technician or Veterinary Assistant, send them our way! Email View email address on click.appcast.io to learn more about current opportunities.

About Ethos Veterinary Health:

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is