Manager, Assistive Technology

Apply now Job no: 498884 Work type: Staff Full-Time Location: Denver, CO Categories: Student Affairs / Services, Business Operations / Services, Admin / Executive / Office Support Division: Student Affairs & Incl Excellence As a division, we serve the broader DU and Denver community which includes: Current DU Students & Families Prospective Students & Families Faculty & Staff Alumni & Donors Local Community Companies & Organizations National Peers & Media Together, we are shaping a vibrant, supportive, and dynamic campus culture where every student and participant can discover their potential and make a meaningful impact. The Student Affairs division includes the following units: 4D Experience Office of External Relations (OER) Housing, Residential Education and Dining Services Driscoll & Community Commons Business and Planning Student Engagement New Student & Family Programs Wellness & Recreation Health & Counseling Center View email address on click.appcast.io Learning Effectiveness Program Student Disability Services Student Rights & Responsibilities Veteran & Military Resources Office of the Dean of Students Student Disability Services (SDS) is dedicated to providing students with disabilities an equal opportunity to participate in the Universitys programs, courses and activities. SDS provides accommodations at no cost to any student who has a documented disability as required by the Americans with Disabilities Act and Section 504 of the Rehabilitation Act and other applicable laws. Accommodations are intended to mitigate the impact of a disability and afford students equitable access to participate in the Universitys programs, courses, and activities. Position Summary The Manager of Assistive Technology position will oversee the Alternate Format Text (AFT) production and distribution process. This position is responsible for meeting the assistive technology (AT) needs of students with approved accommodations. The Manager will supervise student staff to oversee the day-to-day operations of the University’s alternate format text (AFT) program. The Manager is responsible for remediating scanned readings, creating alternate text for images, and teaching students how to use assistive technology (AT), such as text-to-speech (TTS) and computer screen readers. This position will set up any needed aids, AT services, and other related technological solutions in the classroom. This position will review requests for assistive technology accommodations and supporting disability documentation to render decisions on reasonable and appropriate accommodations. The Manager will serve as a liaison for all assistive technology needs between faculty and staff. The position will report to the Director of Student Disability Services. Essential Functions Alternate Format Text Process Oversee the Alternate Format Text (AFT) production program for enrolled students, and oversee accuracy, quality, and timely delivery of materials. Prepare and remediate exams according to approved accommodations. Maintain comprehensive records of requests, production activities, and student communications, and routinely evaluate workflows to recommend process improvements. Hire, train, supervise, and evaluate Alternate Format Production Assistants, including undergraduate, graduate, and intern employees. Train staff to meet production standards, confidentiality requirements, and accessibility best practices. Assistive Technology Accommodations and Assessment Under the supervision of the Director, engage in the interactive process to implement reasonable assistive technology accommodations. Review disability documentation, meet with students, conduct AT needs assessments, and process accommodation requests to determine appropriate tools for coursework and testing. Accessibility Maintenance Maintain and support assistive technology used in the SDS Testing Center, computer labs, classrooms, and experiential learning environments in coordination with divisional IT and campus partners. Manage procurement, inventory, and lifecycle replacement of assistive technology resources, and regularly update the SDS website to uphold accessibility standards. Specialized Populations Support Support students with sensory disabilities, such as Deaf/hard of hearing or blind/low vision students. Oversee the provision of sign language/CART accommodations for students with the approved accommodation. Student and Faculty AT Training and Support Provide individual and group assistive technology training for students with disabilities, including those who are Deaf/hard of hearing or blind/low vision. Develop and deliver AT training and guidance for faculty and staff to promote effective and accessible instructional practices. Knowledge, Skills, and Abilities Ability to remediate inaccessible instructional and assessment materials to provide equitable access for students with disabilities. Working knowledge of accessibility features and standards within Adobe Acrobat and Windows and iOS operating systems. Proficiency in the use of assistive technologies, including screen readers, speech to text software, Braille translation tools, and related hardware and software, including but not limited to Kurzweil, JAWS, Dragon Naturally Speaking, JamWorks, Braille translation software and devices, and assistive listening devices. Strong analytical and problem solving skills, including the ability to troubleshoot hardware and software issues and develop effective accessibility solutions. Ability to communicate effectively in writing and verbally with students, faculty, staff, parents, and other professional partnerships. Demonstrated ability to manage time effectively, meet strict deadlines, and respond promptly to multiple stakeholder requests. Ability to analyze data, identify trends, and prepare reports to support decision making and program improvement. Ability to work independently and collaboratively as part of a team, with strong organizational skills and attention to detail. Required Qualifications Bachelor’s degree in the field of education, information technology, assistive technology, or related field. Master’s degree in the field of education, information technology, assistive technology, or related field preferred. Demonstrated knowledge and experience working with assistive technology for students with disabilities in education. Expertise in various assistive software technologies. Knowledge of learning theories, instructional design, and Universal Design for Learning concepts. 0-2 years of professional experience. 2-4 years professional experience preferred. Experience supervising, evaluating, and training staff. Experience interpreting federal laws and regulations governing the provision of services to people with disabilities including the ADA and Sections and 504 of the Rehabilitation Act. Preferred Qualifications Master’s degree in related area and eight (8) years professional experience Demonstrated ability to develop, implement, and assess new programs and services, and experience working in a dynamic and diverse setting. Experience leading outreach strategies that connect students to academic, social, and wellness resources across the institution. Strong analytical and assessment skills, including the ability to use data to inform decision-making, measure program effectiveness, and drive continuous improvement. Working Environment Standard office environment, unexpected interruptions occur often, and stress level is moderate to high, noise level is quiet to moderate. This position requires employees to work onsite 8:00am-4:30pm with occasional evening, weekends, and holiday shifts. (Schedules vary by department and position.) Staff are expected to support student Hallmark, Tradition and other program events throughout the year. The University of Denver and Student Affairs recognize the utilization of flexible work arrangements where these arrangements are operationally appropriate, and supervisor approved. Physical Activities Ability to sit in front of a computer for an extended period of time, occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs. Work Schedule Monday - Friday, 8:00 a.m. - 4:30 p.m. Application Deadline For consideration, please submit your application materials by 4:00 p.m. (MST) July 24, 2026. Special Instructions Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted. Salary Grade Number The salary grade for the position is 9. Hourly Rate The hourly rate for this position is $33.21. Benefits The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver. Application Documents Resume Cover Letter The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights (“POWR”) Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver’s Non‑Discrimination‑Statement. All offers of employment are based upon satisfactory completion of a criminal history and National Sex Offender Registry background check. Advertised: July 10, 2026 Applications close: July 24, 2026 The University of Denver Annual Security and Fire Safety Report is available. This report includes statistics from the previous three years concerning reported crime that occurred on campus, in certain off-campus buildings or property owned or controlled by the University of Denver campus and statistics for fires in University housing. The report also includes institutional policies concerning campus security and other safety information along with fire safety policies and procedures. You may obtain a hard copy of this report by contacting the Department of Campus Safety or by accessing the following website: University of Denver is proud to be ranked among the top five Best Employers in Colorado #J-18808-Ljbffr The University Of Denver