Pediatric Treatment Coordinator | Children's Dental Surgery | Jackson, NJ

Overview

As a Treatment Coordinator at Children’s Dental Surgery in Jackson, you’ll help families feel confident and supported during an important step in their child’s care. Working with referred patients from Children’s Dental Health and Pediatric Dental Associates offices, you’ll schedule treatment, submit insurance authorizations, explain co-pays, and collect payments before the date of service, while staying in close contact with our team on any schedule changes. Our AAAHC-accredited surgery center provides restorative dental care under general anesthesia in a safe, hospital-like setting, supported by board-certified pediatric dentists, board-certified anesthesiologists, and registered nurses. The ideal candidate is organized, detail-oriented, and dependable, with a warm, friendly communication style that puts parents at ease from the very first call. If you thrive on keeping things running smoothly while making a real difference for kids and their families, we’d love to have you join our team.

At a glance

Pay: $20-$23/hour, based on experience Schedule: Monday to Friday, 6:30 am to 3:00 pm Location: Jackson, NJ

What we offer

• Medical and vision insurance: You’re eligible starting the first month after you join.
• Dental coverage: Enjoy this benefit with $0 premium.
• 401(k) plan with company match
• Generous paid time off and holidays
• Employee referral program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more.
• Pet insurance: We understand the importance of furry family members too.
• Cutting-edge technology and training: We provide the tools and resources you need to excel in your role.
• Life and disability insurance options
• Keep growing your career with our Education Assistance Program , which helps cover the cost of CE courses, certifications, and advanced degrees.

Who We Are

Children’s Dental Surgery operates five AAAHC-accredited ambulatory surgery centers in Bethlehem, Lancaster, Malvern, and Philadelphia, Pennsylvania, and Jackson, New Jersey, each offering a safe, hospital-like setting for children who need restorative dental care under general anesthesia. When a child’s dentist recommends treatment under anesthesia, our skilled team of board-certified pediatric dentists, board-certified anesthesiologists, and registered nurses completes that care, making sure every detail of our young patients’ treatment plan is handled with care.

As a partner of Chord Specialty Dental Partners, we combine the close-knit feel of a local practice with the resources, training, and career paths of a larger network, and we’re committed to making every team member feel supported and inspired.

Responsibilities

• Call all referred patients to schedule surgery, enter appointments into Dentrix, and reschedule as needed.
• Maintain a full schedule by filling openings as they occur, including last-minute changes for the following day.
• Keep the tracking referral sheet (TRS) updated with each patient’s status.
• Notify staff of cancellations and their reasons via email and communicate any issues to the Surgery Center Coordinator.
• Coordinate with the Intake Specialist to ensure each patient’s medical history is reviewed before surgery.
• Prioritize and manage dental prior authorizations, and work with billing teams to resolve inactive insurance or coordination of benefits issues.
• Collect all dental co-pays before the date of surgery and learn the electronic medical record and other software systems required for the role.

Qualifications

• Experience with electronic health care records and insurance prior authorization process is required
• Demonstrated desire to work in a pediatric setting
• High school diploma or GED is required
• Proficiency with MS Word and Excel
• Ability to sit or stand for long periods of time

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