Portal Administrator Washington, DC
AAC
131 M Street NE, Washington, District of Columbia Tracking Code 26-018P Position Type Full-Time/Regular Required Experience Requirements & Qualifications: Requires a high school diploma/GED and a minimum of four years of experience. Formal relevant technical training and/or further relevant education (AA or BS) are a plus and may be substituted for some experience requirements ITSM ticketing system experience required, Zendesk and Oracle RightNow experience is desired. Demonstrated ability to communicate orally and in writing. Must have a positive and patient customer service attitude. Must be able to work independently and within a team. Must obtain an agency public trust suitability determination prior to start date. Experience supporting a small to mid-sized Federal agency enterprise is a plus. Relevant industry IT certifications are a plus. #J-18808-Ljbffr AAC
Vacancy posted 5 days ago
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