Library Associate I

Library Associate I

The City of Norfolk's Department of Libraries is currently seeking a Library Associate I for its Richard A. Tucker Branch. This position assists with the daily operations of the library. Provides customer service to patrons, technological assistance and performs readers' advisory. Is responsible for planning and conducting educational, cultural and recreational programs for adults and families. Maintains the adult book collections and adult spaces at the library branch.

The Norfolk Public Library (NPL) is a dynamic and community-focused network of libraries committed to fostering literacy, lifelong learning, and community engagement. With a rich history and a vision for the future, NPL provides diverse programs, resources, and services that empower individuals and enrich neighborhoods across Norfolk. Through innovative technology, robust collections, and outreach initiatives, NPL ensures equitable access to information and education for all residents. The Richard A. Tucker Library is a cornerstone of Norfolk's library system, serving as a vibrant hub for education, culture, and community gathering. Tucker Library offers diverse resources to the public.

Essential functions include but are not limited to:

• Plans and promotes programs for adults and families
• Plans and conducts YOUmedia programs for tweens/teens
• Provides outreach to community and other local organizations
• Maintains and monitors adult areas in the library branch
• Provides excellent customer service; assists library patrons with reader's advisory
• Assists in building and maintaining the library's adult collections
• Provides regular coverage of Public Service desks
• Provides technological assistance to the public with computers, copier, and scanner
• Prepares book displays
• Performs administrative duties by preparing and analyzing statistical reports
• Participates in committees and attend training related to the job
• Helps supervise part-time employees and volunteers
• Proficient in Microsoft Office products and electronic library applications such as Libby and Hoopla
• Ability to lead and work in a team setting
• Ability to communicate effectively verbally and in writing.

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent. One year of experience in library or related services. Experience developing and implementing programs in a library or other educational setting.

Supervisory experience preferred.

Valid Driver's license

Work Hours: 40 hours/week; evenings and weekends required