Move In Coordinator

Job Title

Essential Job Duties: (Other duties will be assigned as needed) Must be willing and able to do the following:

• Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/physical plant changes.
• Prepares closing documentation and internal communication timely and accurately.
• Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in.
• Develops and updates as needed, the community move-in guide.
• Staffs the office to meet business needs which may include evenings, weekends and holidays.
• Participates in marketing events as directed by the Director of Sales and Marketing.
• Supports tour operations as needed, ensuring a warm and personalized experience
• Updates as needed, the community move-in resource guide.
• Oversees the inventory and timely ordering of all marketing collateral to ensure materials are sufficiently stocked.
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.
• Always maintains a professional appearance.
• Coordinates resident move changes.

Requirements

QUALIFICATIONS :

• Bachelor's degree (emphasis in sales/marketing preferred)
• Two years' experience in marketing/sales
• One-year experience in senior housing or healthcare-related field
• One-year experience in hospitality preferred
• Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc.
• Ability and willingness to utilize computer software system to track activities and other pertinent information
• Ability to utilize Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills.
• Must possess current and valid driver's license consistent with the requirements determined by size of vehicle and laws of the state in which the driver is licensed
• Must possess personal driving record consistent with the requirements of the Driver Selection Policy
• Willingness to be available for any/all emergencies regarding the community

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Lifts and carries up to 10 lbs. with assistance occasionally
• Pushes and pulls up to 20 lbs. with assistance occasionally
• Reaches, bends and twists occasionally
• Climbs, reaches, bends and twists occasionally
• Sits, stands and walks frequently
• Sedentary work – exerts up to 20 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to move objects