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Mortgage Collections Specialist - Empathy-Driven Resolutions

CommunityAmerica Federal Credit Union

TruHome Solutions is seeking a Mortgage Collections Specialist to support members facing financial difficulties. The role focuses on delinquent real estate loan accounts (1–90 days past due) and requires documenting interactions, offering payment options, and ensuring compliance with FDCPA and client expectations. Responsibilities include making outbound calls, negotiating payment arrangements, and providing budgeting guidance while maintaining member confidentiality and integrity. #J-18808-Ljbffr CommunityAmerica Federal Credit Union

Vacancy posted 1 day ago
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