Systems Analyst

Position Summary
The Systems Analyst serves as a liaison between business users and technical teams by evaluating business processes, identifying system requirements, and designing technology solutions that improve operational efficiency and effectiveness.

Key Responsibilities

• Analyze existing business applications and system processes.
• Gather, document, and validate business and technical requirements.
• Evaluate proposed system enhancements and recommend improvements.
• Develop functional specifications, workflows, process maps, and technical documentation.
• Coordinate with developers, testers, and users during system development and implementation.
• Support software releases, upgrades, migrations, and integrations.
• Perform application design, coding, testing, debugging, and troubleshooting activities when required.
• Assist with user acceptance testing and issue resolution.
• Monitor system performance and recommend optimization strategies.
• May supervise programmers and programmer/analysts and provide project leadership.

Required Skills

• Business requirements analysis
• Systems design and documentation
• Process improvement
• Application testing and quality assurance
• Problem-solving and analytical thinking
• Technical writing and communication

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field
• Experience with enterprise applications and system integrations
• Knowledge of SDLC methodologies