Client Support Coordinator Graveyard Shift

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Client Support Coordinator – Graveyard Shift Active – Hourly full‑time position, Division Circle Navigation Center, San Francisco, CA, US Requisition ID: 1641 Under the supervision of the Shift Supervisor, the Client Support Coordinator is responsible for handling client intakes and providing services to clients. Problem solving with the clients is a key part of this position. This role ensures the safety of the Navigation Center by monitoring client activities and controlling activities when necessary. This is a full‑time, non‑exempt, union position. SCHEDULE Graveyard Shift: 12:00 midnight to 8:30 a.m. Days off are Sunday and Monday. Salary and Benefit Overview The position starts at $25.00 per hour. Kaiser medical paid in full Voluntary dental, vision, and life insurance 403(b) retirement plan with employer‑paid match after one year of employment Employee Assistance Program Ten vacation and ten sick days accrued per year, two personal floating holidays and twelve and a half holidays offered per year Responsibilities Work with clients to resolve problems. Assist with providing resource and referral information for clients. Assist clients with navigating the criteria for housing. Maintain respectful and courteous treatment of all clients at all times. Monitor and control activities in the Navigation Center to ensure safety of clients and staff. Deliver client food. Assist with maintaining and cleaning the shelter. Carry protective gloves at all times and use them as appropriate. Follow and maintain rules and regulations described in the Navigation Center’s operations manual. Implement and adhere to standards of care per city/county legislation. Enter client data into the database using provided software. Make area checks as assigned. Distribute and collect blankets and towels. Attend monthly all‑staff meetings. Perform other appropriate duties as assigned. Qualifications High school degree or equivalent work experience; AA degree preferred. One year of experience working with diverse populations in a non‑profit setting. Excellent customer service, communication skills. Enthusiastic about serving others. Experience working with chronically homeless individuals, substance users, and/or mentally ill. Ability to maintain accurate records. Ability to work well under pressure and in crisis situations. Ability to follow rules and supervisors’ instructions. Proficient in data entry, learning new software, and Microsoft Word. Demonstrated use of Vincentian values: respect, dignity, integrity, collaboration, justice, stewardship, compassionate service, client advocacy, resourcefulness, and excellence. Capacity to maintain professional boundaries with guests, volunteers, and staff. Commitment to the mission of St. Vincent de Paul Society of San Francisco. COVID vaccination and a negative TB test result required. Background check completed upon acceptance of job offer. St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion, and belonging and is an affirmative action/Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr