Sr. Imaging Service Specialist

Sr. Imaging Service Specialist

Montclair, New Jersey, United States

Job Description: Sr. Imaging Service Specialist

A Senior Imaging Service Specialist (SISS) performs and documents planned maintenance and repair of medical diagnostic imaging equipment and associated systems under the supervision from service management to perform the required duties. The SISS must possess and demonstrate a highly advanced knowledge and ability to use the required test equipment and have the required electronic and mechanical knowledge and skills. The SISS must have the ability to interpret and effectively utilize service manuals, schematics and other applicable service information required to perform and document planned maintenance and repair of the diagnostic imaging equipment and systems. The SISS must demonstrate advanced organizational skills as well as effective communications, mentor developing technical staff, interpersonal and customer relations skills as applied to interactions with company personnel and Clinical staff in accordance with established Renovo operational and personnel policies and procedures.

Specific Responsibilities:

• Independently and under service management supervision performs general troubleshooting and repairs to the block circuit and component level. Also, independently and under service management supervision performs installations, calibrations and planned maintenance.
• Proper use of all standard test equipment: multimeter, oscilloscope, dosimeter, AC line analyzer, invasive and non-invasive imaging test devices, service software and keys, hand and power tools, phantoms.
• Be able to read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams. Exercise good system troubleshooting skills. Proven demonstration in understanding basic aspects of clinical applications and image quality requirements related to medical imaging equipment.
• Perform and be available for after-hours service, also available for emergency calls on weekends.
• May be required to participate in shift scheduling and reasonable travel.
• Serve as a mentor to developing imaging and technical team members.
• Service manage original equipment manufacturer-mandated equipment updates/upgrades and satisfactorily complete the required recordings of all work performed in RENOVOs CMMS.
• Perform other duties as assigned and capable in scope and under the leadership of a RENOVO supervisor.

Required Competencies:

• Accountability - Takes ownership of assigned work and responsibilities, follows through and closes the loop.
• Communication - Clearly expresses thoughts and ideas both in written and verbal communications, provides timely information.
• Financial Acumen - Considers financial impact of all decisions.
• Integrity - Can admit mistakes, is direct and truthful.
• Customer Service - Demonstrates a customer-first mentality, focused on meeting the needs of customers and captures feedback to make improvements.
• Priority Setting - Prioritizes assigned schedules and workload.
• Knowledge - Thorough understanding of diagnostic imaging devices and equipment including specialized training.
• Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues.