Sr. Mgr, Indirect Partner Channel

The Opportunity We are seeking a results-driven Sr. Manager, Indirect Partner Channel to lead and optimize the performance of our indirect partner ecosystem. In this highly visible leadership role, you will own partner performance end-to-end, including vendor management, analytics, reporting, sales accountability, and channel optimization. Success in this role is defined by your ability to hold partners accountable to performance expectations, deliver measurable revenue outcomes, and provide transparent, data-driven insights that support business decision-making and optimize channel performance. This is an exciting opportunity for a strategic sales and partner leader who thrives in fast-paced environments, enjoys building high-performing partnerships, and has a passion for driving revenue growth through indirect sales channels. What WOW! Offers Base salary competitive with market (up to $150k base). Medical, dental, and vision insurance 401(k) with company match Paid time off & company holidays Tuition reimbursement for continued development Colleague broadband discounts What You’ll Do Partner & Vendor Management You will lead the management and optimization of relationships across our indirect sales ecosystem. Responsibilities include: Owning relationships with: Affiliates Indirect partners Resellers Marketplace vendors Leading partner onboarding, including: Contracts Compliance Training Enablement Serving as the primary escalation point for partner performance and operational issues Establishing and maintaining: Partner playbooks Service Level Agreements (SLAs) Performance scorecards Conducting regular business reviews to drive partner alignment, accountability, and growth Performance & Revenue Accountability You will be responsible for ensuring partner performance aligns with revenue goals and operational expectations. Responsibilities include: Setting and enforcing partner sales quotas and performance expectations Holding partners accountable to: Sales performance Quality standards Conversion metrics Customer experience KPIs Identifying underperformance and executing optimization strategies or offboarding actions when necessary Driving revenue growth through: Negotiation Incentive programs Program optimization Overseeing commissions, spiffs, and payout accuracy in partnership with Finance and Sales Operations Analytics, Reporting & Forecasting You will leverage analytics and reporting to guide channel performance and executive decision-making. Responsibilities include: Building and maintaining dashboards to track: Sales performance Revenue Quality ROI Delivering executive-ready reporting and actionable performance insights Ensuring data integrity through reconciliation with internal systems Analyzing: Funnel performance Attribution Customer outcomes Owning channel forecasting and variance analysis Cross-Functional Collaboration This role requires close partnership across multiple business functions to drive partner success. Responsibilities include: Partnering with internal teams to ensure compliance with: Messaging Creative assets Promotional offers Collaborating with: Finance Sales Operations IT Legal Compliance to support partner enablement and operational effectiveness Aligning with Customer Experience teams to resolve partner-driven issues Providing market and partner insights to Product and Pricing teams to help inform strategy Channel Strategy & Governance You will help shape the future of the indirect sales channel. Responsibilities include: Developing and executing the indirect channel roadmap and partner strategy Evaluating and piloting: New partners Platforms Customer acquisition models Defining and optimizing channel economics, including: CPA Payout structures ROI Implementing quality assurance and fraud prevention processes Leadership As a leader, you will: Lead and develop a high-performing, accountable partner team Foster a results-driven and partner-focused culture Represent the channel in executive forums and contribute to broader growth strategy discussions Perform additional duties as assigned What You Bring Minimum Required Education & Experience Bachelor’s degree in Business, Marketing, or a related field (MBA preferred) 8+ years of experience in: Indirect sales Channel or partner management Affiliate marketing Business development Proven track record of driving revenue through third-party partners while holding partners accountable to performance expectations Experience leading teams and cross-functional initiatives Telecom, broadband, or subscription-based industry experience preferred Skills & Abilities for Success in This Role Channel Sales & Partner Leadership Proven track record of successful professional sales experience Deep understanding of indirect sales and partner channel models Experience designing and launching partner incentive and compensation programs Strong sales management capabilities Business & Analytical Acumen Strong analytical and negotiation skills Ability to leverage performance data to improve partner outcomes and drive revenue growth Organization & Execution Exceptional organizational and time management skills Ability to manage multiple priorities and meet strict deadlines in a fast-paced environment Highly organized, flexible, detail-oriented, and able to multitask under pressure Communication & Influence Excellent written and verbal communication skills Ability to confidently speak in public, influence stakeholders, and motivate others Flexibility & Travel Ability to work beyond standard business hours, including evenings, weekends, and holidays as business needs require Must maintain a valid driver’s license and driving record that meets company insurance standards Why Join Us? This is an opportunity to lead a high-impact growth channel, influence partner strategy, and drive meaningful revenue results. You’ll work cross-functionally with leaders across the business while shaping partner performance, optimizing channel economics, and contributing directly to long-term business growth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran To set up Job Alerts please create an account or sign into an existing account by clicking on sign-in at the top right of this page. WOW! is one of the nation's largest Internet, cable, and phone providers. While we've grown a lot since we started, in the last 20 years we haven't forgotten our roots. WOW! has a deep, rich heritage of delivering the best experiences to our customers and we've worked hard to keep it that way. WOW!ing our customers is in our DNA. We are committed to putting our customers and team members first. So what does that mean for the people who come to work with us? It means you can make a difference while you grow your career at WOW!. When you join WOW!, you're joining a team that strives to delight our customers in everything we do; that goes the extra mile for those we serve. We're for being different - in a good way. Whether it's through showing respect, making things easy, or providing pleasant surprises, we're for building a culture that WOW! employees and customers truly love. We'd love for you to be a part of our team. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please e-mail View email address on click.appcast.io