Clinical Research Site Manager, HBN

Job Description

Job Description

About Child Mind Institute

We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments.

Position Details:

As the Site Manager for the Healthy Brain Network (HBN), you will drive the operational efficiency and administrative duties of the research site. You will oversee all daily activities and operations, including capacity management, optimized scheduling and flow of participants, facility performance, participant safety, onboarding coordination, and coordination of resources. You will oversee office operations, ensure maintenance and upkeep of all equipment, and liaise with clinical and research leadership to implement interdisciplinary aims following HBN and Child Mind Institute standards. You will supervise all support staff and the delegation of work tasks throughout the department to ensure proper and prompt completion, ensuring the site is well coordinated and highly productive.

Reporting to the Clinical Director of Research and Assessment, HBN, this is a full-time, exempt and onsite role in our Harlem, NY office.

You Will:

• Site Operations & Maintenance – Oversee day-to-day functioning of Harlem and Staten Island offices, including space and resource assignments, inventory management, and HR/Facilities/IT coordination to ensure smooth site operations.
• Operational Leadership & Execution: translate research and clinical direction into daily site operations, evaluate business procedures, and implement process improvements
• Participant Engagement & Service Excellence – Support participant recruitment, wait time management, informed consent processes, scheduling, engagement and satisfaction, and compliance with study protocols.
• Cross-Functional Communication – Facilitate effective communication across teams and external stakeholders.
• Data & Reporting – oversee CRM tools (e.g. Ripple), maintain SOPs, produce reports on site function and study KPIs, and maintain study dashboards
• Perform additional job-related duties as assigned.

You Have:

• Bachelor’s degree or equivalent.
• 3+ years’ experience managing operations in a healthcare or clinical setting.
• Experience in Microsoft Office and project management software (e.g. Monday.com).
• Knowledge of Electronic Health Records.

#LI-hybrid

Our Benefits

Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website.

Pay Range

The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting.

EEO Disclaimer

Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind.

We provide equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship status, marital status, military or veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by applicable federal, state, or local laws.

In compliance with California law, we also prohibit discrimination based on reproductive health decision-making, status as a victim of domestic violence, sexual assault, or stalking, or any other category protected by the California Fair Employment and Housing Act (FEHA). In New York, we extend this prohibition to include status as a victim of domestic violence, familial status, or any other characteristic protected by the New York State Human Rights Law (NYSHRL).

Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at View email address on us.fitly.work

This policy applies to all aspects of employment, including recruitment, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.