People & Culture Manager

Position Overview

Assist in the day-to-day management of Human Resources which may include one or more of the following areas: recruiting/employment, benefits and pay administration, employee relations, and /or training for hotel employees. Maintain confidentiality to the extent possible in all HR-related matters. Serve as Human Resources Director in his/her absence.

As a member of the opening leadership team, the People & Culture Manager will help build the human resources function from pre-opening planning through a successful launch and stable hotel operations.

Key Responsibilities
• Identify, recruit, and make recommendations for hiring candidates for all hotel positions. Screen and interview; coordinate background checks/references, and process applicable paperwork, etc. Oversee the maintenance of accurate and up-to-date personnel files on all employees. Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process. Work with department heads to anticipate and plan for upcoming staffing needs and related budgets.
• Conduct, document and analyze data from exit interviews, turnover statistics, absenteeism reports and etc. to identify trends, training needs, supervisory issues, etc., to improve employee satisfaction and retention.
• Coordinate, support and administer all other corporate initiatives such as annual merit process, short term incentive process, benefit enrollment and communication, wage and hour surveys, etc.)
• Support and administer an effective employee relations program. Research and investigate all workplace issues to discover facts, identify potential liability to the Company, and facilitate resolution. Support and promote the Employee Resolution process.
• Ensure compliance with employment laws, government agencies, and company policies and procedures (e.g. Occupational Safety and Health Act, Equal Employment Opportunity, wage and hour, Affirmative Action, employee records administration, etc.). Conduct annual HR compliance/standards self-audit. Communicate and interpret all company and hotel policies and procedures. Review and make recommendations as appropriate to management and/or Human Resources to improve HR policies, procedures and practices.
• Facilitate effective training and development programs for employees which may include programs such as new brand initiatives, guest service training, the progressive discipline process, performance management process, and related management programs and initiatives. Conduct new employee orientation to familiarize employees with Company standards, policies, procedures, rules and other employee programs.
• Ensure workers' compensation claims are properly documented and reported. Ensure that there is an active safety committee at the hotel, which safety programs are implemented, and that employees are motivated to follow safety procedures.
• Provide required documentation in response to unemployment claims. Participate in unemployment hearings as needed. Ensure that paperwork is complete and documentation is thorough so the company's position can be legally and effectively represented.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Human Resources, and Corporate Legal and HR Shared Services.
• Candidates and applicants - discuss employment opportunities and conduct interviews.
• May coordinate and administer locally developed specialized recognition programs.
• Ensure brand training and brand standards are met.
• May serve as manager on duty as required.
• Perform other duties as assigned.
• Support pre-opening planning for the human resources function, including procedures, staffing, training, systems, supplies, and readiness checklists.
• Partner with hotel leaders and project stakeholders to validate workflows, equipment, access, service standards, and department dependencies before opening.
• Help transition the department from pre-opening activity to stable hotel operations while maintaining Marriott standards and Prime Hospitality Group core values.

Qualifications & Requirements
• Some college plus 2 years related experience in Human Resources, or an equivalent combination of education and experience. Bachelor's degree in Human Resources, Business Management or Professional HR designation (PHR, SPHR or other) preferred.
• Must speak fluent English. Other languages preferred.

Technical Skills & Knowledge
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with employees, vendors, and corporate human resources and legal staff.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

Work Environment & Physical Requirements
• Carrying or lifting items weighing up to 25 pounds
• Standing and moving around the facility
• Handling objects, files, training materials and equipment, etc.
• Use a keyboard to generate various work-related documents

Equal Opportunity Employer

Prime Hospitality Group (PHG) is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by federal, state, or local law. This commitment applies to all employment practices, including recruiting, hiring, promotion, compensation, benefits, training, leaves of absence, and termination. PHG makes employment decisions based solely on qualifications, merit, and business needs. If you need a reasonable accommodation to apply or interview, please let our People Team know through your application, and we will work with you.

The statements in this job description describe the essential nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, or qualifications.
Work schedule

• 8 hour shift
• Monday to Friday

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• Employee discount