Lounge - Lounge Server - Full Time

Lounge Server

The Lounge Server helps create a joyful and vibrant community by providing prompt and excellent service to residents & guests when preparing/serving food & drinks in the lounge and by overseeing & performing operations for the Sky Lounge including organization and cleanliness for the entire lounge area, and promoting a positive & professional image to residents, families, and guests.

Essential Job Functions

• Provides a great experience for all residents and guests in the Lounge.
• Ensure that all food & beverage venues in the lounge are clean and well maintained for all aspects of service; including tables and chairs that are set in a uniform and consistent manner.
• Ensure that all residents and guests are greeted promptly as they enter the Lounge area.
• This position will provide excellent and timely customer service to all residents and guests.
• Pre-open review is conducted prior Lounge open includes but not limited to:
  • The daily menu and specials.
  • Personal presentation is in accordance with Fieldstone standards for uniforms and grooming.
  • Inventory stock ready
  • Residents special needs and concerns.
  • Daily Service Training Points.
• Prepares food items and serves food to residents within scheduled timeframe.
• Follows menu cycle, noting changes or substitutions made on proper form.
• Cleans and maintains a neat, safe working environment including the kitchen and food service areas.
• Complies with state sanitation codes.
• Maintains inventory control, places food/supply orders with kitchen, verifies that items are received appropriately and restocks Lounge supply shelves/closet.
• Reports problems, concerns, issues observed with food or beverage service and communicates them appropriately.
• Observes changes in resident status, needs, or preferences and communicates with appropriate team members.
• Records resident information as required.
• Avoids loss, breakage, and waste of supplies and equipment.
• Adheres to procedures for fire, life, safety, disaster, security, worker safety and other emergency procedures.
• Adheres to and conveys philosophy of supporting dignity, privacy, independent, choice, individuality, and a home-like environment for residents.
• Maintains the quality of food prepared and samples the food to ensure the quality of the food served to the residents.
• Performs other tasks/duties as assigned.
• Attends and participates in required meetings and trainings. Stays current on all system assigned tasks and duties.
• Performs other duties as assigned.

Experience, Qualifications & Skills

• High school diploma or equivalent.
• Prior experience in dining room/lounge service and food prep preferred.
• Prefer prior experience in a commercial kitchen environment.
• Requires attention to detail and ability to follow instructions.
• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
• Has compassion and a special interest in working with the senior population.
• Ability to work a flexible schedule, including weekends, holidays, and overtime to meet the requirements of the position
• Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other community staff.
• Ability to creatively problem-solve in both resident care and employee management.
• Maintains clean, neat, comfortable, safe environment for residents, staff and visitors.
• Ability to read, write, speak and understand English.
• Current First Aid and CPR
• Pass a criminal background and fingerprint check
• Meets all mandatory health requirements by state regulations
• Ability to work independently (with minimum supervision)
• Maintains current Food Handlers card

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hand to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and or move up to 30 pounds.

What We Offer

• Competitive Compensation Program - Actual pay rate will be calculated based on relevant years of experience and education/certification requirements.
• Shift differential for night shift employees
• Bonus
• Shift coverage bonus offered as needed
• Health Care
• Medical, Dental and Vision plans
• Savings and Spending accounts to set money aside tax-free for health care and dependent care expenses. HSA account includes employer contribution
• Extra Benefits
• Sick time accrues at 0.025 hours for every hour worked, available for use after 90-days
• Paid time off accrual eligibility at 12 months starting at 0.0326 hours PTO accrued for every hour worked
• Floating Holiday: 0.04 hours accrued for every hour worked, up to 56 hours annually to be taken on the days most important to you, eligible upon hire
• Time worked on the following holidays is paid at 1.5 times your normal hourly pay: New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and Christmas
• Up to 3 days Bereavement Leave
• Employer Paid Life Insurance
• Traditional and Roth 401(k) after 12 months and 1000 hours worked, semi-annual enrollment, with annual employer discretionary contribution
• Employee Assistance Program
• Cascadia Assistance Fund to provide financial help with hardships or continuing education