Affordable Housing Leasing and Compliance Coordinator

Job Details Job Location: Rialto West - New York, NY 10036 Salary Range: $25.64 - $30.76 hourly Responsibilities Leasing & Applicant Support Maintain applicant records and track applicant statuses Enter and maintain applicant guest card activity in Affordable Housing Software (Yardi, Housing Connect 2.0, Pronto Housing) Schedule intake, leasing, and move‑in appointments Maintain and update waitlists, leasing trackers, and documentation statuses Assist with running applicant screening and tracking screening results Assist with move‑in coordination and scheduling Subsidy & Compliance Support Assist with subsidy package preparation, follow‑up, and status tracking Coordinate collection of subsidy‑related documentation from applicants, agencies, and internal teams Support the submission and processing of subsidy paperwork and related lease‑up documents Track subsidy approvals, effective dates, and outstanding items, escalating delays as needed Assist with rent and subsidy‑related administrative follow‑up to support timely move‑ins and ongoing occupancy Administrative & Operational Support Prepare, organize, and maintain applicant and lease files Maintain accurate and consistent filing systems Assist with data entry, vacancy tracking, and internal reporting Draft and send routine internal and external correspondence Serve as a primary point of contact for shared inbox and phone inquiries, providing responsive, high‑quality customer service and ensuring items are addressed or escalated appropriately Coordinate calendars, appointments, and general team scheduling Assist with preparing documents for leasing and operations Additional Responsibilities Support broader affordable housing leasing and compliance initiatives as needed Provide general administrative support across the team Perform other duties as assigned Qualifications 1–3 years of relevant experience in NYC affordable housing, property management, leasing, or subsidy processing Working knowledge of leasing, applicant file management, and subsidy or recertification documentation processes Strong organizational, administrative, and follow‑up skills Ability to manage multiple priorities and meet deadlines in a fast‑paced environment Proficiency with Yardi Voyager and RentCafe (or comparable property management systems) Strong written and verbal communication skills Strong attention to detail and follow‑through are critical for success in this role Benefits Health benefits package including medical, dental & vision plans 401(k), FSA & HSA, employer‑paid life insurance (core with optional purchase) Paid leave & disability programs Pet insurance Mental health resources such as counseling Paid vacation time, paid holidays, paid sick days Employee referral program Tuition & certification reimbursement Hybrid work schedule (4 days in office, 1 day remote) Equal Opportunity Employer Diverse candidates are encouraged to apply! The Douglaston Companies is proud to be an inclusive Equal Opportunity Employer, committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination based on any legally protected status or protected characteristic, including, but not limited to an individual's sex, race, color, ethnicity, ancestry, national origin, age, religion, gender identity or expression, sexual orientation, genetic information, medical condition, disability, marital status, caregiver status, pregnancy, citizenship, military or veteran status. #J-18808-Ljbffr The Douglaston Companies