Technical Support / Production Tech

$18 - $22 per hour

AceK9 / Radiotronics

Job Description

We’re seeking an experienced Technical Support Representative to join our team. Our products save Police K9's and the Officer's lives! This position requires a Technical Support Representative / Production Tech for law enforcement vehicles. We have saved thousands of Police K9s in our 35+ years of business.

What we are looking for:

Great communication skills - over the phone, face-to-face, and via E-mail.
Positive attitude, patience and a desire to help our customers, as well as being a team player.
Good Computer Skills (Data Entry)
Basic understanding of 12-Volt Electronics.

What we offer:

Competitive Pay
Work Hours (8am-4:30pm) Monday-Friday.
Paid Major Holidays recognized.
Vacation Time
Sick Days
Health Insurance Assistance
Air-Conditioned Installation Bay
Hands-on training
Non-Smoking Environment
Simple IRA

Responsibilities (but not limited to):

Answer customer inbound calls and text.
Assist Installers with technical support.
Solder board components and build wiring assemblies.
Assemble and test equipment before they leave our facility.
Providing our customers with quotes.
Troubleshoot existing electronics and remove or replace malfunctioning parts
Install new versions of our equipment for customers
Programming equipment.

Requirements/Education:

High school diploma or equivalent
Must have basic knowledge of (Office 365).
Certification or Degree in vehicle electronics is preferred
Previous experience in a similar role is a plus
Excellent communication skills

(Compensation is based on experience)

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

Paid time off
Retirement plan

Compensation Package:

Hourly pay

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location: In person

\nCompany Description

Manufacture and Installation of electronic safety products for Police K9 vehicles..

Company Description

Manufacture and Installation of electronic safety products for Police K9 vehicles..

Apply

Vacancy posted 14 days ago

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