Support Worker

MILLENNIUMSOFT

Tallahassee, FL

Roles & Responsibilities

Answer inbound calls from high school and college students regarding scholarships and grants
Provide accurate information and support related to Florida scholarship/grant programs
Maintain composure and professionalism when handling stressed or upset callers

Experience Required

Professional work environment experience - 2 years
Customer support experience - highly desired (a plus)

Skills & Certifications

Ability to stay calm under pressure with stressed or upset customers
Comfortable using computers
Strong verbal communication skills

Eligibilities & qualifications

Ability to speak and understand English
High school diploma, GED, or equivalent
Must pass a Level 2 screening background check (fingerprinting, statewide criminal/juvenile records check via FDLE, federal criminal records check via FBI, and possible local law enforcement checks)

Recruiter Note:

FL-DOE-OSFA-Office Support Worker(810075, 809031,811798)

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Vacancy posted 5 days ago

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