Legal Collections Specialist

Legal Collections Specialist Cleveland, OH | Direct Hire | In Office Compensation: $60,000–$75,000 base + bonus About the Opportunity Our team has partnered with a well‑established professional services organization in Cleveland is seeking a Legal Collections Specialist to join their team. This role is ideal for someone who thrives in a fast‑paced environment, understands the nuances of legal billing and collections, and can balance accuracy, client communication, and compliance. The position offers stability, strong leadership, and the opportunity to support attorneys and clients with high‑quality financial operations. Key Responsibilities Manage collection efforts on past‑due accounts in accordance with firm policies and legal requirements Conduct outbound calls, emails, and written correspondence to clients regarding outstanding balances Review and monitor aging reports, WIP, AR, and payment activity Document all collection efforts and client interactions in the firm’s systems Partner with attorneys and billing teams to resolve disputes, clarify balances, and support client communication Prepare and send monthly statements, payment reminders, and follow‑up notices Research unapplied payments, credits, and discrepancies to ensure accurate account reconciliation Assist with payment plans, settlement discussions, and escalated collection matters Maintain confidentiality and handle sensitive financial information with discretion Support the billing process, including reviewing prebills, editing invoices, and coordinating with internal teams Perform administrative tasks such as updating reports, tracking reimbursements, and maintaining accurate records Qualifications 2+ years of collections, legal billing, AR, or law firm accounting experience required Experience in a law firm or professional services environment strongly preferred Strong understanding of collections processes, payment cycles, and client communication best practices Excellent written and verbal communication skills High attention to detail, accuracy, and follow‑through Ability to manage multiple priorities and meet deadlines Proficiency with Microsoft Office and legal billing/accounting systems What You’ll Bring Professional, polished communication style Strong problem‑solving and negotiation skills Ability to work collaboratively with attorneys, clients, and internal teams High level of integrity and confidentiality Organized, proactive, and comfortable owning the collections process #J-18808-Ljbffr