Sales Operations Manager

Job Overview This is a highly visible role with end‑to‑end ownership of partnership reporting, performance analytics, sales intelligence, and commercial operations. You will manage the financial reporting and forecasting processes for the Partnerships organization, maintain the data and research infrastructure that supports the sales team, and oversee the content and collateral used to win and retain partners. Partnering closely with Leadership, Finance, Accounting, FP&A, Legal, Sales, and Partner Marketing, you will ensure accurate reporting, informed decision‑making, operational discipline, and the analytical rigor needed to maximize partnership revenue and performance. Work Location: This role requires in‑office presence 4 days per week at the Dallas, TX Venue Support Center. Key Responsibilities Reporting & Analytics – Own leadership dashboards and the monthly revenue forecast, collect inputs, track pipeline health, and distribute final outputs to the business. Partnerships P&L – Reconcile actuals into Anaplan, distribute performance updates, and serve as the primary source for revenue performance for Finance and leadership. Monthly close cycle – Manage partnership expense tracking, GL reconciliation, cost center analysis, variance summaries, and end‑to‑end outflow management in coordination with Finance. Performance reporting – Build and circulate a monthly performance report covering departmental results, key metrics, and an executive summary; gather inputs and own the final product end to end. Deal execution – Coordinate with Leadership, Accounting, FP&A, and Legal to ensure contract details, rate card economics, margin targets, and revenue records are accurate. Vendor relationships – Own key vendor relationships, including day‑to‑day communication and contract renewals. Partner objectives – Own the cadence and accountability for partner objectives, outcome reviews, and recaps; track completion in Salesforce and follow up when deadlines are missed. File system organization – Own the organization and structure of the partnerships file system: build a scalable folder framework, roll it out to the team, and maintain accountability to ensure files are consistently stored, named, and accessible. Data & Research – Own the quarterly and annual refresh of Topgolf’s core sales data; pull and package ad‑hoc data reports on demand; serve as the internal owner of category valuation data; maintain Salesforce data integrity across prospect and partner accounts. Content & Collateral – Own and maintain partnership intro and sales decks; coordinate data refreshes, content updates, and design changes; keep the case study library current; manage the partnership sales presentation platform to ensure all decks are accessible, current, and consistently used across the team. Required Experience & Skills 5+ years of experience in partnership operations, revenue operations, sales operations, or a similar role in a complex, multi‑stakeholder environment. Strong financial acumen with hands‑on experience in P&L management, GL reconciliation, expense tracking, and FP&A‑adjacent reporting; advanced Excel (pivots, complex formulas, modeling). Experience with SQL, Tableau, or Power BI preferred; Anaplan experience preferred. Proven ability to collect, organize, and package information from multiple sources into clean, executive‑ready materials, primarily in PowerPoint. Fluent with AI tools (ChatGPT, Claude, Copilot, or similar) for accelerating research, drafting, and analysis. High attention to detail and a systematic approach to data integrity; familiarity with Salesforce a plus. Strong communication skills—able to translate financial and operational information for non‑technical audiences including Finance, Legal, and senior leadership. A self‑starter who takes ownership and proactively finds, builds, or shares information as needed. Bachelor’s degree required, preferably in Business, Finance, Information Systems, or a related field. Benefits & Perks Competitive base salary + annual bonus incentive. Robust benefits including medical, dental, vision, 401(k) with company match, flexible PTO plan, free mental well‑being platform, and other personal and professional perks. Free game play, discounted food and merchandise, exclusive events, and other exclusive access to Topgolf experiences. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr