Service Manager

NOW HIRING: ROCKSTAR SERVICE MANAGER

Team Karl Malone Automotive Group We’re growing FAST—and we’re fired up about it! If you’re a driven, people-first leader who lives and breathes fixed ops, this is your moment. This isn’t just another Service Manager job… this is a career-defining opportunity with a company that truly values its people. At Team Karl Malone, you don’t just manage a department—you lead a team, shape a culture, and drive results in a family-centered, high-performance environment. In short: You lead. You inspire. You win.

READY TO LEVEL UP YOUR CAREER?

If you’re an experienced Service Manager (or a strong Fixed Ops leader ready for the next step) and want to work for a company that runs fast and fun— we want to talk to you.

WHAT WE OFFER (AKA: WHY YOU’LL LOVE IT HERE)

At Team Karl Malone, everyone matters—our customers and our employees. Your ideas count. Your leadership matters. And your success is celebrated. Competitive pay Medical, Dental & Vision Insurance Company-Sponsored Counseling Services Paid Vacation Paid Training & Ongoing Development 401(k) Savings Plan Basic Life Insurance Sundays OFF Internal promotion & real career growth Inclusive, family-centered culture A rapidly growing organization with big opportunities

YOUR MISSION AS SERVICE MANAGER

You’ll be the engine that keeps the service department running strong, profitable, and customer-focused. Key Responsibilities: Set, forecast, and crush department goals Recruit, train, motivate, and lead top-tier service talent Build and manage the service department budget Monitor KPIs, productivity, CSI, and profitability Drive teamwork across all departments Ensure compliance with manufacturer, warranty, OSHA, and local/state regulations Develop marketing strategies to increase repeat and referral business Lead weekly department meetings and ongoing training Maintain high-quality repairs while minimizing comebacks Oversee scheduling, workflow, parts coordination, and technician productivity Handle customer concerns quickly and professionally Maintain a clean, safe, and professional work environment Serve as the liaison with factory reps and technical schools Ensure top-tier customer experience from write-up to follow-up Equal Opportunity Employer We are committed to creating an inclusive environment and do not tolerate discrimination or harassment of any kind. #J-18808-Ljbffr Karl Malone Toyota