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Technical Product Analyst

Navy Federal Credit Union

Overview

Responsible for bridging the gap between technical teams and product management by delivering insightful data analysis and developing product specifications. Ensures that product features align with market demands and user needs. Utilizes data and technical expertise to inform product strategy, enhance user experience, and align products with business goals. This role involves close collaboration with cross-functional teams to improve product functionality, support the overall product lifecycle, and drive success.

Responsibilities

  • Collaborate with product management to gather, document, and analyze user requirements.
  • Translate business needs into technical requirements and specifications. specifications.
  • Collect, analyze, and interpret data to identify trends and insights that inform product decisions
  • Use data analytics tools to support product performance measurement and reporting.
  • Develop user stories and acceptance criteria that clearly outline functionality and features for development teams.
  • Create clear reports, dashboards, and presentations to communicate findings, recommendations, and insights to both technical and non-technical teams.
  • Provide data and insights to support product roadmap decisions, including prioritizing feature development and defining success metrics for new initiatives.
  • Assist in testing and validating technical requirements and features before they are released to production, ensuring quality and alignment with goals.
  • Participate in Agile ceremonies (eg., backlog refinement, sprint planning, reviews) to ensure alignment and readiness
  • Perform other related duties as assigned.

Qualifications

  • 2+ years of experience in product analysis or software development
  • Developing understanding of business and operating environment
  • Basic understanding of the software development lifecycle and project management methodologies.
  • Familiarity with data querying, reporting, and analysis; able to recommend solutions to problems.
  • Basic knowledge of data visualization tools (e.g., Tableau, Power BI) and analytics languages (e.g., SQL, Python, R).
  • Developing knowledge of agile development processes and experimentation frameworks.
  • Strong written, verbal, and quantitative communication skills.
  • Ability to work independently on routine tasks while following broad guidelines.
  • Knowledge in IT solution creation and delivery, applying business insights to assigned projects/products.
  • Ability to build positive working relationships and collaborate effectively across teams.
  • Experience eliciting and documenting functional and non-functional requirement using techniques such as interviews, use cases, workflows and process modeling
  • Ability to translate business needs into well-defined requirements using user stories, backlog items, diagrams or prototypes
  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience.

Desired Qualifications

  • Certifications such as SAFe, Certified Scrum Master (CSM), or Microsoft Azure Fundamentals or willingness to obtain

Additional Information

Hours:

  • Monday - Friday, 8:00AM - 4:30PM

Location:

  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * FORTUNE 100 Best Companies to Work For 2026 * Yello and WayUp Top 100 Internship Programs 2025 * Computerworld Best Places to Work in IT 2026 * Most Loved Workplace - America's Top Most Loved Workplaces 2025 * 2025 PEOPLE Companies That Care * Newsweek Most Trustworthy Companies in America 2026 * Military Times 2025 Best for Vets Employers * Forbes 2026 America's Best Large Employers * Forbes 2025 America's Best Employers for New Grads * Forbes 2025 America's Best Employers for Tech Workers * 2025 RippleMatch Campus Forward Award Winner for Overall Excellence * Military.com Top Military Spouse Employers 2025 * 2026 Handshake Early Talent Award * Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Vacancy posted 17 hours ago
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