AS/400 Impact Consultant (CONTRACT) Hybrid - Flexible Options

AS/400 Impact Consultant

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! Our mission is to attract, develop and retain outstanding talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately build customer value.

We're seeking an AS/400 Impact Consultant to join our stellar team. You will have the opportunity to work with our cutting edge products in creating new features and functionality.

Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be coming into the Newark office 2 days a week and given the flexibility to work remotely the rest of the time.

Responsibilities

• Review and analyze technical design documents, use the review process to train and share the product domain knowledge with less experienced team members.
• Conducts an in-depth analysis of service requests raised by internal/external clients to determine the appropriate course of action
• Assists client services/conversions/help desk in meeting the client needs by providing review of information relating to impact processing
• Troubleshoots real-time test/production issues to ensure a smooth running of the impact application within the prescribed productivity time frame
• Documents new/changed operational procedures associated with development/maintenance projects
• Responsible for supporting the testing of enhancements and fixes, and assist functional testing groups who ensure that the programs are functioning correctly and the enhancements function in accordance with the enhancement specifications
• Recommends solutions and identifies required program corrections that resolve issues that clients have in conducting their day-to-day business
• Ensures that the static data/configuration/setups are accurate in all client regions to minimize functional service requests
• Participates in peer review processes to ensure the quality of issues turned over to application development/systems support groups is maintained within prescribed quality control standards
• Diagnoses and remediates (where authorized) all production and test service requests assigned to the group
• Attends the morning batch issues meetings to review all the impact™ end of day issues from the prior night
• Attends the internal and external project status meetings to represent all impact™ issues and provide status on all unresolved remedies to management and the clients (upon request)
• Contributes towards enterprise-wide metrics collection and participate in action plans
• Develops and documents workarounds for functional issues that client have in test/production environments
• Assists the operations support group and the service bureau personnel in resolving and executing daily operational tasks
• Executes critical operational tasks and business conversions from a technical support perspective

Qualifications

Bachelor's/Master's or equivalent degree

Minimum 7-10 years of experience as software developer on Broadridge Impact Product

AS400 experience required

7-10 years of experience in iSeries related technologies

IBM iSeries technologies – RPG/400, DB2/400, CL/400 Programming, ILE Concepts - CLLE, RPGLE, SQLRPGLE, SQL, ROBOT, SDA, ALDON, NDM/FTP/SFTP, MQ

Analytical Skills

Communication Skills

Leadership Skills

MS Office

Preferably Impact – US Fixed Income Product

Highly recommended: Mathematical aspects of bond pricing and trading; Securitized Assets; Mortgage-backed securities; Money Market Instruments; Fixed income backoffice Operations/Clearance Operations

Hourly range $70-80/hr

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.