AR Coordinator

Job Description

Job Description

Summary

The AR Coordinator prepares and distributes accurate customer invoices for multiple locations based on applicable contracts and completed work. This position reconciles financial and operational data, maintains accounts receivable aging information, and follows up on outstanding customer balances. The AR Coordinator also resolves billing discrepancies, maintains customer files, and provides support to the Office Manager and accounts payable function as needed. Success in this role requires accuracy, organization, responsiveness, and the ability to manage competing priorities in a deadline-driven environment.

Essential Functions

• Generates and distributes invoices for assigned customers across multiple locations.
• Verifies billed amounts against customer contracts, supporting documentation, and work performed.
• Reviews billing information for accuracy and resolves discrepancies after invoices are issued.
• Reconciles system reports with customer data and general ledger records.
• Maintains accurate accounts receivable aging reports for assigned locations.
• Monitors outstanding balances and performs timely collections follow-up.
• Investigates and resolves customer billing, payment, and account discrepancies.
• Communicates professionally with customers and internal stakeholders regarding invoice and payment matters.
• Maintains complete, accurate, and organized customer files for multiple locations.
• Supports month-end accounts receivable activities, including required reconciliation and reporting tasks.
• Identifies billing or reporting process issues and implements appropriate adjustments within the scope of the position.
• Assists the Office Manager with administrative and financial activities as needed.
• Provides support to the accounts payable function as business needs require.
• Protects the confidentiality and integrity of customer and financial information.

Competencies

• Attention to detail and commitment to accuracy.
• Organization and effective time management.
• Clear written and verbal communication.
• Customer service and professional follow-through.
• Ability to manage multiple priorities in a time-sensitive environment.
• Adaptability in response to changing business requirements.
• Analytical thinking and problem-solving.
• Commitment to quality work and customer satisfaction.
• Collaboration and teamwork.
• Discretion when handling financial and customer information.

Supervisory Responsibility

No. This position has no direct supervisory responsibilities.

Required Education and Experience

• High school diploma or General Educational Development (GED) credential.
• One to three months of related experience or training, or an equivalent combination of education and experience.
• Experience using Microsoft Office applications.
• Proficiency in Microsoft Excel and Outlook.
• Ability to perform accurate data entry and maintain organized records.
• Basic knowledge of accounts receivable, billing, or related accounting processes.
• Ability to review, compare, and reconcile financial information.

Preferred Education and Experience

• Associate of Arts degree or bachelor’s degree in accounting, finance, business, or a related field.
• One to two years of related accounts receivable or accounting experience.
• Experience with customer invoicing and collections follow-up.
• Experience performing data entry and financial recordkeeping.
• Experience supporting financial activities for multiple locations.

Knowledge, Skills, and Abilities

• Intermediate Microsoft Excel skills.
• Knowledge of customer billing and accounts receivable practices.
• Ability to interpret contracts and compare billing requirements with work performed.
• Ability to reconcile system reports, customer information, and general ledger records.
• Ability to identify discrepancies and determine appropriate corrective action.
• Strong mathematical, analytical, and problem-solving skills.
• Ability to maintain accurate aging reports and supporting documentation.
• Effective customer service and collections communication skills.
• Ability to work independently while collaborating with site and accounting personnel.
• Ability to maintain confidentiality of customer and financial information.

Work Environment

• Work is primarily performed in a professional office environment.
• The position routinely uses standard office equipment, including computers, telephones, printers, scanners, and related technology.
• The role requires regular interaction with customers and internal business partners.

Physical Demands

• Regularly requires sitting, using hands and fingers, reaching, talking, and hearing.
• Occasionally requires standing, walking, and climbing stairs.
• Occasionally requires lifting or moving office products and supplies weighing up to 20 pounds.

P osition Type / Expected Hours of Work

This is a full-time position. The standard schedule consists of eight-hour day shifts, Monday through Friday. Overtime may be required during month-end or other peak business periods.

Travel

None.

Work Authorization / Security Clearance

Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC).

D isclaimer + EEO Statement

AMPORTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice.