Billing Manager - Finance (Minneapolis)

Billing Manager

Location: Minneapolis (Seward Neighborhood)

Schedule: Monday-Friday 8:00am to 4:00pm

Salary: $65,000 to $72,000

The Billing Manager oversees the daily operations of the Billing Department, leading billing staff and managing accounts receivable, provider credentialing, payer relations, and revenue cycle activities. This role partners with Finance, program leadership, providers, and payers to ensure accurate billing, regulatory compliance, and optimal financial performance.

Billing Manager Responsibilities

• Lead, coach, and supervise a team of three Billing Specialists, ensuring accurate and timely claim submission, payment posting, and accounts receivable follow-up.
• Serve as the primary liaison with payers, counties, and regulatory agencies regarding claims, reimbursement, eligibility, authorization, and enrollment matters.
• Manage outstanding accounts receivable by reviewing and resolving denied, rejected, unpaid, and underpaid claims; monitor billing exception reports and implement corrective actions to maximize collections.
• Collaborate with program leadership and staff to resolve billing issues and facilitate monthly Accounts Receivable meetings to review outstanding claims, collection efforts, reimbursement trends, and overall revenue cycle performance.
• Partner with the CEO, CFO, CCO, and Program Leadership by analyzing and presenting billing, accounts receivable, and revenue cycle performance data, identifying trends, recommending process improvements, and supporting revenue cycle optimization, financial performance, and strategic operational goals.
• Oversee provider credentialing, recredentialing, enrollment, and revalidation activities to ensure compliance with payer requirements.
• Maintain provider enrollment records, taxonomy information, the Credible billing matrix, and related billing configurations.
• Manage MNITS communications, payer registrations, and program enrollment requirements to support compliant and uninterrupted billing operations

Billing Manager Requirements

• Minimum of 35 years of medical billing and accounts receivable experience required.
• An equivalent combination of education, training, and relevant work experience may be considered.
• Experience with Medicaid, Medicare, managed care organizations, county funding sources, and payer portals required.
• Experience in behavioral health or human services billing strongly preferred.
• Previous leadership or supervisory experience preferred.
• Experience with provider credentialing, enrollment, and revalidation processes preferred.
• Experience with Credible EMR or a similar healthcare billing/EHR system strongly preferred.

Touchstone Mental Health Mission and Values: Touchstone Mental Health provides innovative, person-centered services that foster hope, health and wellbeing.

• Dignity and respect are cornerstones of all our interactions.
• Diversity, equity and inclusion create a welcoming culture that reflects compassion and embraces differences.
• Innovation, excellence and collaboration in our work helps us set the standard for mental health services and assures safe and affordable housing for the people we serve.
• Person-centered approaches ensure that all people have the right to make informed choices about their lives.

Touchstone Mental Health is an Equal Opportunity Employer and is committed to building and maintaining a diverse staff that is representative of the communities we serve and live in. People of color and LGBTQ-Identified individuals are strongly encouraged to apply.