Business Manager - CR&A, Credit Enablement and Operations

Overview Business Manager - CR&A, Credit Enablement and Operations

At Capital One, managing risk is a core tenet driving our critical business decisions. Commercial Risk and Analytics (CR&A) provides credit risk oversight for Commercial lending activities, offering strategic credit expertise and advice, as well as decisioning of individual credit transactions. Situated within CR&A, the Credit Enablement and Operations team has two broad mandates: 1) enable effective credit risk management through providing key credit reporting and managing risk appetite and ; and 2) shaping the internal management operations of the 150+ associate organization.

As a Chief of Staff Project Manager on the Credit Enablement and Operations team, you will be responsible for shaping the internal management operations and providing organizational leverage to senior leadership. This is a ‘high visibility’ role that will be instrumental in maximizing the overall impact and effectiveness of the CR&A organization. The CoS Project Manager will play a key role in the design and well-managed execution of:

General Responsibilities:

• Annual strategic planning
• Coordinating preparation cycles for key leadership ceremonies, including: Town Halls, quarterly regulatory reviews, and executive leadership forums
• Stakeholder engagement and transparency strategy/ agenda – to ensure well-orchestrated delivery of key strategic priorities
• Lead or support other special projects as they arise, based on business needs

Key attributes for success include:

• Deep sense of ownership, responsibility, and attention to detail; with a high bar for quality
• Ability to influence and drive critical decisions from business partners and Commercial senior leadership
• Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently 

• Display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment 

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 3 years of project management, process management, or event management experience

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 

• 5+ years of experience in operational, or project management office (PMO) environments
• 2+ years of experience with direct senior or executive leadership interaction and support
• 2+ years of experience in Consulting or other project-based strategy or transformation roles
• Strong oral and written communication skills
• Prior experience with second-line Business Risk organizations and concepts

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $151,900 - $173,400 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).