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Intake Specialist - Racine

$22 per hour

Halpin

Job Description

Job Description

The primary mission is to provide limited income families with the services and assistance necessary to prevent and or alleviate energy-related emergencies from occurring, while promoting initiatives that result in a family’s long-term self-sufficiency. Empathy and strong attendance are major factors. Will work in the call center type setting with candidates but will work at front desk as well as needed.

Responsibilities

  • Screen candidates over phone and in person for energy assistance services.
  • Collect and verify candidate documentation.
  • Work at the front desk and complete general administrative type tasks.

Requirements

  • 2+ years call center or office-based customer service experience
  • Strong Microsoft Excel skills
  • Strong work history dates
  • Bilingual English/Spanish or English/Hmong preferred but not required, will pay $22 for bilingual candidates, $21 for English speaking only

Vacancy posted 4 days ago
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