Legal Assistant - Client Intake Specialist

Job Description

Job Description

  About the Role

This entry-level position is ideal for individuals looking to start a career in the legal field. The role is based in a call center setting and is highly phone‐focused . You will be the first point of contact for potential clients, ensuring a professional and positive experience while gathering essential case information for our attorneys.

Key Responsibilities

• Engage with potential clients primarily via phone, as well as email; make and receive a high volume of inbound and outbound calls.
• Collect and document case details to determine eligibility based on firm criteria.
• Manage the initial stages of client relationships with professionalism, empathy, and clear communication.
• Utilize case management software to maintain accurate and detailed records.
• Perform administrative and data-entry tasks as needed.
• Deliver exceptional customer service in a fast-paced, call center environment.

Required Skills & Qualifications

• Strong customer service and verbal communication skills; comfort with heavy phone usage throughout the workday.
• High attention to detail in a dynamic, rapidly changing environment.
• Professional demeanor and ability to handle sensitive information.
• Basic administrative experience preferred (not required).
• High school diploma required.
• Ability to sit for extended periods and lift up to 15 lbs occasionally.

Compensation

• Hourly Rate: $23 per hour base pay with annual increases of $2.00 through your third work anniversary.
• Performance bonuses: First-year total compensation typically $26–$28/hour

Benefits

• Excellent work environment with upward mobility to promote within the firm
• Comprehensive benefits package: medical, dental, life, disability.
• 401(k) with 6% employer match.
• Paid holidays, PTO, sick time, and more.

Equal Opportunity Employer: Nyman Turkish is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds, including but not limited to race, religion, color, national origin, sex, age, disability, and any other protected characteristic, to apply. 

At Nyman Turkish, we pride ourselves on being a “full-service” nationally recognized law firm specializing in Social Security Disability and Workers’ Compensation, with over 45 years of experience. Currently, we are seeking friendly and enthusiastic individuals to join our team. As a national leader in these fields, Nyman Turkish has helped thousands of claimants recover tens of millions of dollars in Social Security Disability & Workers’ Compensation benefits. Led by highly regarded civil rights specialist, Jason Turkish, Jessica Turkish, Melissa Nyman, and Spencer Nyman, and Workers’ Compensation specialist Brant Bruner, Esq., Nyman Turkish offers unmatched representation for individuals with disabilities and / or who have experienced discrimination. We pride ourselves on providing personalized and efficient representation at every step of the process. Although we are a national firm, our structure and workflow allow us to provide clients with personalized “boutique” representation typically only seen in small firms.

Company Description

At Nyman Turkish, we pride ourselves on being a “full-service” nationally recognized law firm specializing in Social Security Disability and Workers’ Compensation, with over 45 years of experience. Currently, we are seeking friendly and enthusiastic individuals to join our team. As a national leader in these fields, Nyman Turkish has helped thousands of claimants recover tens of millions of dollars in Social Security Disability & Workers’ Compensation benefits. Led by highly regarded civil rights specialist, Jason Turkish, Jessica Turkish, Melissa Nyman, and Spencer Nyman, and Workers’ Compensation specialist Brant Bruner, Esq., Nyman Turkish offers unmatched representation for individuals with disabilities and / or who have experienced discrimination. We pride ourselves on providing personalized and efficient representation at every step of the process. Although we are a national firm, our structure and workflow allow us to provide clients with personalized “boutique” representation typically only seen in small firms.