Office Manager

• Hiring City SIOUX FALLS
  SD
• Pay $50,000 - $60,000 / YEAR

Monday - Friday, 7:00 AM - 4:00 PM

Magnum is hiring an LTL Office Manager to oversee the daily operations of our Sioux Falls terminal office. This role is responsible for coordinating freight movement, leading office staff, supporting customers, and ensuring efficient terminal operations. You'll work closely with dispatch, dock operations, and terminal leadership to deliver outstanding customer service while maintaining compliance, accuracy, and operational excellence.

If you're an organized leader with transportation experience who enjoys solving problems, leading a team, and keeping operations running smoothly, we'd love to hear from you.

What You'll Do

• Oversee the daily operations of the LTL terminal office to ensure efficient workflow and exceptional customer service
• Coordinate LTL shipments to support timely, accurate, and cost-effective freight movement
• Monitor shipment status and proactively resolve service issues or delays
• Ensure shipment documentation is complete, accurate, and maintained according to company standards
• Serve as the point of contact for customer inquiries, shipment updates, and issue resolution
• Build and maintain strong customer relationships through professional and timely communication
• Supervise, coach, and support office personnel while fostering a productive work environment
• Conduct employee training, performance evaluations, and ongoing development
• Ensure compliance with company policies, transportation regulations, and terminal operating procedures
• Conduct operational audits and identify opportunities to improve efficiency and accuracy
• Manage office supplies, inventory, equipment, and facility needs
• Monitor office expenses and support cost-control initiatives
• Process invoices and assist with accounts payable and receivable activities
• Prepare operational, financial, and performance reports for terminal leadership
• Collaborate with dispatch, dock personnel, customer service, and terminal operations to achieve daily business objectives
• Identify process improvements that enhance operational efficiency and customer satisfaction
• Maintain confidentiality of business and customer information
• Assist with special projects and additional duties as assigned by the Terminal Manager

This is a full-time position with a complete benefits package available, including:

• Health Insurance with HSA/FSA Options
• Company Paid Life Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO) and Paid Holidays
• Employee Assistance Program (EAP)
• Optional Supplemental Insurance Options: Short-Term Disability, Long-Term Disability, Accident/Hospital Confinement Insurance, and Critical Illness/Cancer Insurance

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