Senior Solution Architect/ Oklahoma City, OK , 6 Months Contract

Dell Senior Solution Architect

Start the residency 3 weeks onsite in Oklahoma City, OK and then the remaining 21 weeks conducted remotely. Priority - Very Urgent This is a super hot request so priority given to those who can START ASAP Must have skills:

• PowerFlex
• Discipline / Product Family / Product = (Converged / CI / PowerFlex)
• Great communication/leadership

Day 2 residency work:

• PowerFlex expert
• Great communication/leadership
• Speaks clearly (English)
• Provides great customer experience
• No 2nd chances here we need a rockstar. Down to the iDrac and VMware settings
• Expect Dell's normal Day 2 residency work

Operational Support:

• Daily management and maintenance of Dell infrastructure (e.g., PowerEdge, VxRail, PowerStore, PowerMax, etc.)
• Performing routine checks, updates, and patching
• Monitoring system health and performance
• Responding to alerts or system events
• Troubleshooting hardware/software issues

Optimization:

• Tuning and optimizing system performance
• Capacity planning and resource utilization analysis
• Implementing best practices for backup, DR, security, and performance
• Workflow and process improvements

Knowledge Transfer & Documentation:

• Training customer staff on Dell tools and best practices
• Creating or updating runbooks, SOPs, and technical documentation
• Assisting with change management processes

Continuous Improvement & Strategy:

• Identifying opportunities for automation or efficiency
• Advising on future upgrades or technology adoption
• Acting as a bridge between the customer and Dell support/engineering
• Providing feedback to Dell teams for product improvement

Examples by Technology:

• VxRail: Managing cluster health, lifecycle management, vSAN tuning
• PowerStore: Assisting with provisioning, performance tuning, replication setup
• Data Protection (e.g., Avamar, PowerProtect): Managing backup jobs, troubleshooting failures
• Networking (Dell EMC switches): Daily config changes, firmware management, troubleshooting