Mechanical Support Specialist I in Greensboro
Energy Jobline ZR
Job Description In 2015, FIRMAN Power Equipment, Inc. introduced its portable generator power equipment to the North American market, offering customer-friendly units with larger tanks and extended run times. We also provide our customers with top-notch technical support. Summary Provides basic technical support and assistance to customers via e‑mail, phone, or chat regarding their generator. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance on FIRMAN generators. Provides customers with preventive maintenance and configuration recommendations for their generator. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of FIRMAN products and services. Escalates more complex inquiries to a higher‑level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. Responsibilities and Functions Communicates with Technical team using Teams application. Locates service centers for customers that require repair or maintenance on their generator. Maintains professionalism and composure during all customer interactions. Demonstrates empathy and patience to customers, especially under stressful situations. Utilize NetSuite to navigate and create part orders, customer profiles, support cases, and creating Shopify orders. Responds to Chat inquiries quickly with an approval rating over 90%. Responds to Email Information page inquiries through Outlook. Troubleshoot and answer customer inquiries regarding FIRMAN products. Continuously learns FIRMAN products and best practices for troubleshooting generators. Vonage answer rate must be above 95% unless assigned other duties. Vonage ready state must be above 90% unless assigned other duties. Must answer and assist to completion over 99% of all calls. Attach related documents and files to each customer profile case in NetSuite. Utilizes operating manuals, FAQ’s, and website and other sources to assist with customer inquiries. May be required to assist other departments. Overtime as needed during peak season. Some travel as needed. Completes trainings and attends Company meetings as assigned. Other duties as assigned. Skills and Abilities Must have customer interaction experience by phone, email, and chat. Experience working with outside warehouses required. Experience using FedEx and UPS shipping interfaces. Must have attention to detail, good follow‑through, and organizational skills are paramount. Excellent critical thinking skills and the ability to apply information quickly. Must be reliable, flexible, proactive, team player, and highly motivated. Knowledge of small engine operations and repairs. Must be able to navigate multiple screens. Ability to work in a dynamic, pressured, and ever‑changing environment. Liaison with Operations to address complaints, questionnaires, and documentation. Bilingual is a plus – French/Spanish. Education High school diploma or equivalent. Customer service experience a plus. Communications Ensures clear and timely communication within department and with other departments to maximize quality, productivity, and minimize customer complaints. A team player with an outgoing personality, willing to take the initiative while staying organized is necessary. Must have good written and verbal communication skills and act as a problem solver. Working knowledge of MS Office (Word, Excel, Outlook, PowerPoint) and NetSuite. Keeps the management team abreast of significant issues or developments identified during routine activities and actions being taken to improve the situation. Respects confidentiality of privileged information. Personal Growth Reviews and educates self on all FIRMAN products. Exercises tact and discretion in interpersonal contacts. Supports the Company Values. Demonstrates commitment to continued personal and professional growth and development. Physical Demands Regularly required to use hands to finger, handle, or feel. Reach with hands and arms and talk or hear. Frequently required to sit. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Occasionally lift and/or move 10 to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. #J-18808-Ljbffr Energy Jobline ZR
$120k
AC Corp HVAC Mechanical Engineer Greensboro AC Corporation is seeking an experienced HVAC Mechanical Engineer to join our team in Greensboro, NC. As a Crete United company, AC Corp is part of a nationwide network focused on energy efficiency and sustainability. Together...MechanicalWork at office$28 - $32 per hour
...Southern AirPlumber Mechanic - Greensboro, NC Greensboro, NC 27401 Salary:28.00 - 32.00 USD / HOUR Plumbing Mechanic – Greensboro, NC... ...directions accurately and seek clarification when needed Support a positive and collaborative jobsite culture Contribute to...MechanicalImmediate startShift work$15k
Job Description - A&P Mechanic Lead - Greensboro (331915) A&P Mechanic Lead - Greensboro (331915) Textron Aviation has been inspiring the journey... ...package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning...MechanicalFull timeImmediate startRelocation package$45k - $100k
Flow Mazda of Greensboro is seeking an automotive technician with previous experience or an interest in participating in our paid apprenticeship... ...characteristic protected by law.(Automotive, Technician, Mechanic, Trade, Repair, Body, Body Repair, Body Technician, Tire,...MechanicalPrice workApprenticeshipImmediate start$75 per hour
...Refrigeration Technician, ON, Industrial Maintenance - Greensboro | Publix Super Markets, Inc. Join the Publix Industrial Refrigeration... ...industry best practices. They also troubleshoot and repair mechanical and electrical equipment. Without our Refrigeration Technicians...MechanicalHourly payWeekly payPermanent employmentTemporary workWork experience placementH1bWork at officeLocal areaShift workNight shiftWeekend work- ...SkillBridge - Diesel Technician Program - Greensboro, NC Job Openings DoD SkillBridge -... ...Overview LiftOne / Carolina-CAT are proud supporters of our nation’s veterans and active-... ...Overview We are seeking highly motivated and mechanically inclined transitioning service members...MechanicalFull timeApprenticeshipLocal area
$18 - $23 per hour
...four continents. Position Summary The Maintenance Mechanic performs a variety of skilled work in the mechanical... ...there is no application deadline About the Venue The Greensboro Coliseum Complex is a versatile multi-building facility that...MechanicalHourly payPart timeWork experience placementLocal areaFlexible hoursShift workNight shift- Job Description - A&P Mechanic Go Team - Greensboro (332256) Job Number 332256 Textron Aviation has been inspiring the journey of flight for nine... ...package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning...MechanicalLocal area
- ...after second call as a “SALE” “LOST SALE” or “PASS TO PRODUCT SUPPORT”. ~ Make sure warranty parts are turned in by technicians immediately... ...; builds good rapport with clients; can explain the causes of mechanical failures in a way that is informative but not accusatory....MechanicalWork at officeImmediate start
- ...In House Maintenance Tech, PM, Industrial Maint - Greensboro In House Maintenance Technicians are experts with building systems and... ...Computation Following Written Directions Space Visualization Mechanical Aptitude ability to interpret, understand, and follow...MechanicalWork experience placementNight shiftWeekend work
- ...Companies, oversees daily operations of the Hyatt Place in downtown Greensboro. Our mission is rooted in delivering exceptional customer... ...carts/caddies for proper supplies, neatness, cleanliness, and mechanical problems. Correct any deficiencies. Clean public areas/...MechanicalWork at officeShift workWeekend work
$14 - $15 per hour
...Crew Transport Driver - Greensboro NC GREENSBORO - GREENSBORO, NC 27403 Overview Salary Range $14.00 - $15.00 Hourly Crew... ...all doors/hatches for the crew members Report any defects, mechanical problems, or missing items found during vehicle inspection to...MechanicalHourly payLong distance- ...Battleground Kia of Greensboro in Greensboro, NC, is seeking Military Veterans with mechanical experience who are interested in beginning a rewarding career as an Automotive... ...while receiving the training, tools, and support needed to develop into highly skilled...MechanicalFull timeApprenticeship
- ...application process. Eastern Airlines - Maintenance Controller - Greensboro, NC Full Time Professional Greensboro, NC, US 30+ days ago... ...effectively with Operations, Flight Crews, Flight Mechanics and/others as needed as part of the daily operation; Acts as...MechanicalFull timeContract work
- ...As a Mid-Level Automotive Technician, you will gain hands-on experience in one of Goodyear's Auto Service centers by utilizing a mechanical aptitude to diagnose technical issues while delivering outstanding service. We encourage you to allow us to invest in your success...MechanicalImmediate startShift work
- ...Line Cook - Greensboro, NC Job Category: Food and Beverage Requisition Number: LINEC001976 Part-Time Spare Time - Greensboro... ...is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a...MechanicalPart timeWeekend work
- Service Technician - Greensboro Job Outline Reports to the service manager and responsible for the effective repair of machinery and components... ...A technical school certificate or equivalent experience in mechanical repairs. General Skill Requisites Strong mechanical skills....Mechanical
- ...Company: Glass America Greensboro, North Carolina Great Teams Don’t Happen by Accident... ...provide the elite infrastructure and supportive environment you need to Be the Best and... ...be able to lift up to 50 pounds. Mechanical aptitude and the skill to operate hand...MechanicalDaily paidFull timeTemporary workWork experience placementImmediate start
$36 - $40 per hour
...Southern AirPlumber Foreman/Supervisor- Greensboro, NC Greensboro, NC 27401 Salary:36.00... ...Air has proudly delivered high-quality mechanical services across Virginia, West Virginia... ...and complexity while developing and supporting their team. Typically, this position...Mechanical$18 - $23 per hour
...and being redirected, you must fully complete the application process on the follow-up screen. Overview The Maintenance Mechanic performs a variety of skilled work in the mechanical maintenance and repair of Coliseum buildings, facilities and fixtures. This...MechanicalHourly payPart timeWork experience placementFlexible hoursShift workNight shift- ...repair, and installation of material handling equipment utilized by LGSTX Services customers. In addition to core mechanical responsibilities, this role supports a designated region or district consisting of approximately two to five customer facilities. The Industrial...MechanicalTemporary workFor contractorsRemote work
- Company: Glass America Greensboro, North Carolina We put our team members first. You'll receive... ...salary and benefits, and experience the support and opportunity you deserve. You’re... ...Must be able to lift up to 50 pounds. Mechanical aptitude and the skill to operate hand and...MechanicalFull timeTemporary workWork experience placementImmediate start
- ...Choose Goodyear Goodyear is committed to supporting your physical, mental, and financial... ...as a military vehicle maintenance specialist-demonstrating advanced diagnostic and problem... ...troubleshooting, and resolving complex mechanical and electrical faults. Valid driver'...MechanicalPrice workFull timeTemporary workWork from homeFlexible hoursAfternoon shift
$20 - $40 per hour
...Southern AirCommissioning Technician- Greensboro, NC Greensboro, NC 27401 Salary:20.00 -... ...Air has delivered trusted, high-quality mechanical solutions across Virginia, West Virginia... ...perform as designed. You will lead and support system startup activities, testing, and...MechanicalHourly payTemporary workFor contractors$79k - $83.2k
...This is a key technical resource for Greensboro Complex Maintenance and Production division... ...Both hardwire and WIFI internet technical support for in-house staff, promoters, vendors,... ..., LED systems, and service be facility mechanical systems and operations. LICENSES, CERTIFICATIONS...MechanicalFull timePart timeFor contractorsLocal areaWorldwide$17.15 per hour
...Warehouse Specialist- Greensboro, NC Warehouse Specialist At TireHub we move more than tires-we move businesses forward, support communities, and help keep America rolling. And behind... ...lbs. or greater with or without mechanical assistance following standard operating...MechanicalHourly payWeekly payTemporary workWork experience placementNight shiftWeekend workDay shiftAfternoon shift$18.15 per hour
Logistics Specialist (Material Handler/Delivery Driver) Greensboro, NC Operations - Requisition Number LOGIS008117 Full-Time Company Overview TireHub moves... ...transactions. Maintains vehicle cleanliness and mechanical condition. Conducts pre/post‑trip inspections and...MechanicalHourly payWeekly payFull timeTemporary workWork experience placementNight shiftWeekend workDay shiftAfternoon shift$17 - $19 per hour
...Electro-Mechanical Assembly Technician Greensboro, NC 27405 Employment Type: Contract Job Category: Industrial Job Number: 56692018 Pay Rate: $17.00 / hour Location: Burlington, NC Reports To: Electro-Mechanical Assembly Supervisor Schedule: Monday–Friday, 7:30...MechanicalHourly payContract workMonday to Friday- Alten USA in Greensboro, North Carolina, is looking for a Mechanical Engineer to design rotating machinery components. Candidates should hold a Bachelor’s degree and have at least four years of experience in mechanical design, with hands-on expertise in CAD. The position...Mechanical
- ...Greensboro Auto Auction / Green Ford is seeking an Automotive Technician to diagnose and repair vehicles specializing in minor to medium... ...candidate will have at least 2 years of experience, strong mechanical aptitude, and a valid driver's license. Join a locally owned business...Mechanical
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