Academic Advisor

Posting Details

This position is designated as Exempt from the Human Resources Act (EHRA).

Posting Details


Benefits of Working at UNCW


Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy , and the employee assistance program , many of which are offered free of charge.

Hiring Range
Determined based on qualifications and/or experience.


Working Title
Academic Advisor


External Link to Posting




Vacancy Number
E1560


Position Number
1409


Location of Workplace
Main UNCW Campus


Home Department
Center for Academic Advising - 30120


Division
Academic Affairs - 30 Division


Brief Summary of Work for this Position


The Academic Advisor supports approximately 225-250 new and returning students in support of the Center for Academic Advising's strategic goals regarding orientation, transitional support, enrollment, retention, persistence, progression, and major declaration. Academic Advisors participate in Summer and January orientation sessions, serve on assigned task forces or committees and provide accurate academic information to support students as they make enrollment and curricular decisions. This position will report to one of the Assistant Directors.

These duties include, but are not limited to:

• Provides both in-person and virtual (e.g., Zoom, phone, email) academic advising to Center for Academic Advising students following a developmental and appreciative advising process. Includes assessing a student's individual needs (academic, career, and personal) that may impact their success and providing assistance or referral as appropriate/required. Includes targeted advising campaigns.
• Assists CAA students in developing a timely and efficient academic plan customized as appropriate to their needs.
• Provides goal setting and motivation and suggests engagement/co-curricular opportunities for students, as necessary.
• Advises students on course selections appropriate to the student' s academic goals, monitors academic performance, assists in the timely declaration of a major or pre-major, maintains advising files, and supports students during academic and personal difficulty, and makes appropriate referrals as needed.
• Manages end-of-semester needs, including communication with students who may be ineligible to continue to the next terms. Supports students with low GPA as they work toward academic recovery.
• Advises new CAA students at Summer and January orientations and establishes relationships with new advisees as the primary academic contact, especially during the first semester transition period.
• Assists "drop-in" students through virtual or in-person requests and refers advisees to resource specialists as needed.
• Teaches students how to navigate the MySeaport portal and find critical
  information (e.g., historical records, current grades, holds, academic standing,assigned advisor) and use various tools such as Degree Audit, Starfish, and theRegistration System.
• Integrates career development concepts and strategies into the developmentaladvising process and assists students with developing awareness and identifying strengths and weaknesses in the process.
• Maintains student records and documents student interaction in Starfish and other systems as appropriate. Uses advising tools and technology fully to manage advising and student communication and tracks and reports as required.
• Monitors student academic performance and assists with university retentionefforts.

Minimum Education and Experience Requirements

• A Bachelor's degree in Education, Counseling, Psychology, Student Affairs, or a closely related field, with three years of progressive experience in academic advising, student support services, or a comparable area; or a Master's degree in Education, Counseling, Psychology, Student Affairs, or a closely related discipline.
• Experience utilizing a range of software applications and educational technologies, including Microsoft Office Suite, learning management systems, and other technology-enhanced delivery platforms.

This position may require irregular work hours, including occasional evenings and weekends.

Preferred Education, Knowledge, Skills & Experience

• 2-3 years of experience, preferably in academic advising, coaching, career counseling, or retention initiatives focused on working with new students transitioning to a college or university setting.
• Masters degree in higher education, counseling, student affairs or a closely related field.
• Possess skill, knowledge, and ability to communicate with a broad constituency.
• Experience advising college students in a formal or informal capacity.
• Excellent interpersonal, communication, presentation & organizational skills.
• Demonstrated ability to attend to details with a high degree of accuracy.
• Evidence of previous success in working with, students, faculty, and families.
• Proficiency with word processing, databases, spreadsheets, desktop publishing and web page maintenance software.
• Experience offering a high-level of customer service in a fast-paced environment.

Required Certifications or Licensures


N/A

Primary Purpose of Organizational Unit


Academic Affairs is the central division for implementing the mission of the University of North Carolina Wilmington. Through effective academic policies, practices, and programs, it provides leadership for excellence in teaching, scholarship, and creative work, as well as service to local, regional, and global communities. The division allocates resources to recruit and retain faculty scholars and to create a learning environment that encourages students. As part of the University's commitment to excellence in undergraduate education, the Center for Academic Advising (CAA)was created to provide academic advising and support to UNCW students from the time of their admission until they declare their major, which is usually in their sophomore year.

The primary focus of the Center for Academic Advising is to ensure that students make a successful transition to UNCW, are retained in good academic standing, and identify and declare an appropriate major. Through its advisors and curricular offerings, the Center for Academic Advising works with students in their formative semesters to assist them in developing their interests, skills, and talents to the fullest extent.

College/School Information

University Information


The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

EEO Statement


UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of Openings
Single Incumbent


Special Notes to Applicants

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

Months Per Year
12 Months


FTE
1.0 FTE (40 hours per week)


Type of Position
Permanent


Anticipated Ending Date if Time-Limited Positions

Job Posting Date
06/01/2026


Posting Close Date
06/17/2026