Senior Product Filing Analyst

Role Description

The Hanover's Commercial department is seeking a Senior Product Filings Analyst to join our team. This is a full-time, exempt role.

Participates in product form and rate development and maintenance to ensure Hanover has the capacity and capability to deliver quality, competitive products to our customers. Execute product strategy in collaboration with Business Units, Operations, IT Systems, Underwriting, Legal, Claims, Actuarial, and Compliance. Utilize working understanding of products, operations, and processes to support form formatting, prepare filings, and manage objections and approvals. Coordinate system automation requests for filed products. Support filings for projects, maintenance, and compliance activities.

In this role you will:

• Perform work in support of multiple initiatives, lines of business, and/or products.
• Research filing requirements and develop filing strategy in conjunction with the Filing Manager.
• Prepare filing packages by thoroughly investigating and researching multiple resources and tools.
• Coordinate with filing vendors, if applicable.
• Maintain communications with project team constituents regarding filing status.
• Manage objection responses and approval notices on a priority basis.
• Understand implications of changes to other aspects of the filing or coverage.
• Represent Product to regulatory officials to expedite resolution of compliance/filing issues.
• Maintain database of Regulatory Concerns and/or Knowledge and Language Library by Line.
• Participate in special research, audit, and compliance projects as requested.
• Support moderately complex changes including ISO and proprietary based changes.
• Prepare complex filing packages and coordinate objection responses across departments.
• Provide expertise and judgment on objection responses.
• Assist in driving projects and/or key initiatives as delegated.
• Identify opportunities to improve productivity, quality, and speed to market.
• Review and approve filing packages submitted by less experienced filing analysts.
• Coach, mentor, and train others.
• Support Filing & Regulatory Best Practices coordination and documentation.

Qualifications

• 2-5 years of Underwriting, Regulatory/Compliance, or Claims experience.
• Additional 2+ years Product Analyst or Filing Analyst experience.
• Bachelor’s degree or equivalent work experience in a related field.
• CPCU, RPLU, CIC or other insurance industry designations preferred (may be in progress).
• Solid knowledge of MS Word and Excel, Adobe Acrobat.
• Working knowledge of SharePoint, SERFF, and Tracker a plus.
• Working knowledge of rate and form circulars issued by rating bureaus and research tools.
• Excellent verbal and written communication skills.
• Self-directed with the ability to prioritize multiple projects and work efficiently against deadlines.
• Ability to work in a team environment.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401K with a company match.
• Tuition reimbursement.
• PTO.
• Company paid holidays.
• Flexible work arrangements.
• Cultural Awareness Day in support of IDE.
• On-site medical/wellness center (Worcester only).