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IT Help Desk & System Admin I — Frontline Tech Support

Castello Systems, Inc.

Castello Systems, Inc. in Maryland seeks a Tier 2 IT Support professional to respond to inquiries, diagnose and resolve hardware, software, and network issues, and escalate complex cases when needed. You will log tickets, update records, and contribute to knowledge base while mentoring newer staff. The role runs Friday through Monday, 6am–4pm, and requires clear communication with non-technical users. #J-18808-Ljbffr Castello Systems, Inc.

Vacancy posted 2 days ago
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