CX Governance & Service Standards Lead
Trustpilot
Trustpilot is seeking a CX Governance & Service Standards Manager within the Customer Experience Performance team. You will lead the design and governance of Trustpilot's service standards across CES and the wider organization, driving proactive resolution, VOC governance, and a 'Fix the Basics' initiative to reduce avoidable contacts. You'll partner with Product, Engineering, GTM and Support to shape product roadmaps with customer insights, and roll out consistent service standards that
#J-18808-LjbffrVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the CX Governance & Service Standards Lead in London, KY vacancy
- ...there's still so much exciting work to do. Come join us at the heart of trust! The CX Governance & Service Standards Manager within the Customer Experience Performance (CEP) team leads the design and governance of the future company-wide scaling of Trustpilot's service...SuggestedWork at officeWorldwideFlexible hours
Trustpilot
London, KY1 day ago - ...Better Every Day : You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and... ...feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie : You seek out win-win...SuggestedSeasonal workWork at officeRemote workShift workNight shift
Relay
London, KY1 day ago - ...technical setup to own it in practice. You will lead and develop a first-class team of four... ...and steer the broader GTM engine. Data governance & analytics - Own data hygiene, privacy... .... Refine and improve reporting standards to enable data-driven decision-making across...SuggestedRemote workShift work
RELEX Solutions
London, KY1 day ago - ...tasks, reduce manual handoffs, and free the team to focus on candidates and hiring decisions. Champion the candidate experience with clear expectations, timely updates, and thoughtful preparation, helping stakeholders uphold the same standard. #J-18808-Ljbffr LovableSuggestedFixed term contract
- ...promote and grow local businesses and advance the footprint of Forcht Broadcasting London. We are not looking for someone who uses a standard, "cookie-cutter," approach to presenting radio and digital advertising experiences. We want an individual who is motivated and who...SuggestedWork experience placementLocal area
Forcht Broadcasting
London, KY3 days ago - ...their rights and safeguards and of the availability of advocacy services. With the family's consent, meet the family in their home... ...Provide care based on ethical concepts, adhering to established standards of practice and engage in activities or behaviors that...Zero hours contractWork at officeLocal areaMonday to FridayFlexible hours
- ...close to the work once it begins. You will lead discovery with clients, form a view on... ...structured point of view, and you hold a high standard for the quality of the work you put in... ..., strategy, advisory, or professional services business development is a plus Track record...Work at officeWork from homeWorldwideFlexible hours
BrainStation
London, KY1 day ago $16 - $35 per hour
...front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with... ...to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to...Hourly payFull timeShift workNight shiftAfternoon shift- ...As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training... ...Imagine the pride you'll feel setting the gold standard that others aspire to. You'lloversee the... ...schedule staff to optimize customer service, coach the management team on the KFC brand...Shift work
JRN Inc. - KFC
Pittsburg, KY7 days ago - ...seeks a Store Manager to ensure customer satisfaction and develop staff while maintaining profitability and compliance with company standards. Responsibilities include managing sales initiatives, staffing, training, and maintaining food safety standards. The ideal...
£70k - £90k per year
...Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this? Today, that answer is messy, and no one answers it...Permanent employmentWork at officeRemote workRelocationKernel, Inc.
London, KY39 minutes ago- ...empowered to make decisions that lead to high levels of guest... ...delivery of outstanding guest service. Supervisor's assist the management... ...team in meeting Company standards for quality food, service, and... ...with state and federal laws governing safety and food handling....Weekly payFlexible hoursNight shiftWeekend workDay shift
- Relay in London is hiring an Operations Manager, Operative Acquisition to own the operative funnel across our sortation sites: from attraction to qualification, training, activation and retention, with automation and reporting that keeps supply ahead of demand as volumes...
Relay
London, KY1 day ago - ...upsell inventory, cooler space, and product displays. The primary role of the ASM is to service all customers in a safe and productive manner, according to our Red Bull executional standards. Job Description MANAGEMENT/SALES Manage products and relationships with the...Local area
$20k - $50k
...happen fast. Join our dynamic team as an Account Manager and lead our customers through the next evolution of ZoomInfo. In this... ...through seamless GTM One migrations aligned with 2027 renewal standards. Expand & Upsell via Value Realisation: Drive off-cycle upsells...ZoomInfo Technologies LLC
London, KY1 day ago$29 per hour
...budget (if applicable) with satisfactory quality. Must be able to operate as an effective team member. Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all company safety policies. Must maintain an acceptable...Full timeWork at officeFlexible hoursWeekend work- ...Teya is building a European payments platform for local businesses. We're seeking a Payments Operations Lead to unify payments and settlements, define standardised runbooks, and own the day-to-day execution. You'll partner with Payments, Product, Finance, Compliance and...Local area
Teya
London, KY1 day ago - ...create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support... ...'d love to hear from you The role The Payments Operations Lead brings Teya's payments and settlement operations together into...Work at officeLocal area
Teya
London, KY1 day ago - Spotify Technology is seeking a Revenue Operations Manager to own revenue operations for the sales organization and help scale from early growth to a mature, segmented go-to-market model. This hands-on role partners with Sales leadership, Marketing, Sales Engineering, ...
Spotify
London, KY1 day ago - Lovable is seeking a Recruiting Operations Specialist to cover a 12-month parental leave. You’ll manage day-to-day interview operations, keep Ashby accurate, and improve processes to hire exceptional people. You’ll partner with recruiters, hiring managers, and EAs to make...
- ...Consistency & Oversight Set and enforce consistent operational standards, workflows, and procedures across all pharmacy locations.... ...out of range. Investigate and resolve patient complaints and service issues in partnership with site leadership. Keep pharmacy...Seasonal workLocal areaShift workRotating shift
Grace Healthcare Services
Corbin, KY4 days ago $55k - $85k
...largest family-owned and operated tire & service business, was founded almost 50 years... ...We offer diverse career paths, industry-leading training, and a commitment to our core values... ...while ensuring quality and service standards by leading a team to deliver outstanding...Hourly payWeekly pay- ...relationships with store contacts, identify opportunities to increase sales, and ensure equipment is clean and functioning to Red Bull standards. The role requires driving sales through in-store branding, collaborating with teams, and meeting monthly targets in distribution...
- Triple Whale is seeking a Customer Success Manager to support ecommerce stores, Enterprise and Mid-Market clients. You will own relationships, advise on marketing strategy and product use, and guide clients to success in a consultative, data-driven role. This role requires...Remote jobFlexible hours
- At Taco Bell, we live to "Serve Others" with Mas Heart. If you want to "Serve Others" with Mas Heart, read on!The overall success of your day, week, month, and year is ultimately in your hands. You identify the strongest crew and train them to deliver the best customer...
Taco Bell
London, KY1 day ago - ...cycle for SMB hospitality accounts (50-300 employees), from first touch to signed contract. You'll hunt outbound AND work warm inbound leads. Build pipeline, run discovery, demo, negotiate, and close. You'll sell into ambitious single-site independents scaling up, and...Contract workWork at officeShift work
Moonfire
London, KY2 days ago - At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses...Full timeWork at officeLocal areaFlexible hours
Deliverect
London, KY37 minutes ago - Ever consider running a multi-million dollar business? Wendy’s is looking for qualified Salaried Restaurant Managers to do just that! Wendy’s knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working...
Wendy's
London, KY3 days ago - ...hospitality, we're listening even harder. You're curious, ambitious, disciplined, and self-driven. Are owner-minded. You don't wait for leads, you create momentum and you love a clean CRM. Can navigate complex cycles and senior stakeholders, you're credible in the...Work at officeImmediate start
All Gravy LLC
London, KY39 minutes ago - ...clients. Identify and develop business opportunities, identifying leads from all available channels. Transform sales leads into... ...opportunities. Work closely with internal teams to enhance our service offerings. Requirements Proven background and network in B2B sales...Work at officeRemote workFlexible hours
Wheely
London, KY40 minutes ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Governance & Service Standards Lead. Be the first to apply!
Related searches