Advanced Housekeeper - Full-time

Overview

Black Desert Resort, located in the stunning landscape of Southern Utah, offers an ultra-premium hospitality experience with world-class accommodation, fine dining, championship golf, and premium resort amenities. The Housekeeping Department plays a critical role in ensuring that guest rooms, suites, and public areas are spotlessly clean, comfortable, and welcoming.

Job Summary:

The Advanced Housekeeper at Black Desert Resort is responsible for maintaining guest rooms, suites, and public areas to the highest standards of luxury and cleanliness, with an emphasis on efficiency and advanced housekeeping techniques. Reporting to a Housekeeping Manager, this role requires prior experience in a professional housekeeping environment and contributes to a superior guest experience through meticulous attention to detail and proactive problem-solving.

Job Specifications:

• Onsite: Black Desert Resort
• Shift & Schedule Availability: Year-Round / Full-Time
• Pay Rate: $20 - $22.50/hr. This is the pay rate we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Competitive Pay and Benefits: Health insurance, 401K with company match, employee dining room, paid time off, exclusive resort perks, and complimentary employee hotel stay program.
• Luxury Work Environment: Maintain high-end resort accommodations with a focus on quality, guest satisfaction, and professional pride.
• Career Growth: Opportunities for advancement into housekeeping leadership and resort operations, with ongoing training and professional development.

Responsibilities

• Clean and maintain guest rooms, suites, and assigned areas according to resort housekeeping standards.
• Perform detailed room preparation including bedding, bathroom sanitation, dusting, vacuuming, and replenishment of amenities.
• Ensure rooms meet inspection standards before being released for guest occupancy.
• Assist housekeeping supervisors with room readiness during peak occupancy periods.
• Support training of new housekeepers on cleaning procedures and quality expectations.
• Identify maintenance issues and report them promptly through the appropriate work order system.
• Ensure proper handling and replenishment of guest supplies, linens, and cleaning materials.
• Maintain organized housekeeping carts and storage areas.
• Follow proper safety procedures when using cleaning chemicals and equipment.
• Assist with deep cleaning projects and special room preparation as needed.
• Support coordination with Front Office and Housekeeping leadership to meet room turnover goals.
• Maintain confidentiality and professionalism while working in guest spaces.
• Uphold Black Desert Resort's ultra-premium service and cleanliness standards.
• Attend mandatory orientations and trainings.
• Perform other duties as assigned.

Qualifications

• Minimum 1 year of housekeeping experience in hospitality, luxury resort, or high-volume lodging environments.
• Strong attention to detail, organizational skills, and commitment to maintaining luxury standards.
• Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment.
• Physical ability to stand for extended periods, lift up to 50 lbs, and perform repetitive motions.
• Excellent communication and teamwork skills, with a professional and guest-focused attitude.
• Flexibility to work weekends, holidays, and varying shifts based on resort occupancy.
• Valid Utah driver's license with an acceptable driving record.

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