HVAC Service Technician at Brody Pennell

Job Description

Job Description

Brody Pennell Heating & Air Conditioning Los Angeles, CA About the Role

Brody Pennell Heating & Air Conditioning has proudly served Los Angeles and the surrounding communities since 1945. We are looking for an experienced HVAC Service Technician to diagnose, service, and repair heating and air conditioning systems for residential and commercial customers throughout the Los Angeles area.

This role is ideal for a career-minded technician who takes pride in quality workmanship, clear communication, and delivering an excellent customer experience. You will travel to customer locations to perform routine maintenance, diagnose system issues, complete repairs, and help customers make informed decisions about their comfort systems.

Compensation

• $30$35 per hour

• Commission opportunities

• Spiffs and additional earning opportunities

• Compensation may vary based on experience, skill level, and background

Duties & Responsibilities

• Service, maintain, and repair residential and commercial HVAC systems.

• Diagnose and resolve electrical and mechanical issues with heating, air conditioning, and ventilation equipment.

• Perform preventative maintenance, warranty work, and end-of-life repairs.

• Identify customer needs and clearly explain system issues, repair options, and recommendations.

• Travel to customer locations and represent Brody Pennell professionally on every call.

• Maintain accurate service documentation using an app-based field service system.

• Participate in ongoing technical training to stay current on equipment, technology, and best practices.

• Ensure all work complies with company safety standards and applicable codes.

• Support the team in achieving service, productivity, and customer satisfaction goals.

• Work independently while also collaborating with the broader service team.

Requirements

• Minimum of 2 years of residential HVAC service experience.

• EPA Certification(s)

• Service experience is required; installation-only experience is not the target for this role.

• Completion of HVAC vocational training or an apprenticeship preferred.

• High school diploma or GED preferred.

• Valid drivers license.

• Strong understanding of air conditioning, refrigeration, and heating systems.

• Working knowledge of boiler systems.

• Strong troubleshooting and diagnostic skills.

• Excellent communication skills and a customer-focused approach.

• Ability to work in confined spaces.

• Ability to work after hours, weekends, and holidays with short notice when needed.

• ServiceTitan experience is preferred but not required.

• Experience using an app-based field service or dispatching system is a plus.

Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• 401(k) plan

• Paid time off

• Tuition assistance

• Ongoing training and career development opportunities

Why Join Brody Pennell?

Brody Pennell supports your goals, values your ideas, recognizes achievements, and offers career opportunities based on talent and motivation. Our benefits include health, dental, and vision plans, life and disability insurance, a 401(k) plan, paid time off, and tuition assistance.

If you are an experienced HVAC Service Technician looking for a long-term home with a well-established Los Angeles company, we encourage you to apply!

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