Teller (Full Time) - Cisco

Prosperity Bank is an Equal Opportunity Employer. Position Purpose Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. Essential Functions and Basic Duties Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Represents the bank in a courteous and professional manner. Receives and processes deposits. Receives and processes loan payments. Cashes checks and other negotiable instruments for clients. Examines documents for endorsements and negotiability. Processes transfers between accounts. Processes credit card cash advances. Verifies and balances cash daily. Detects and resolves discrepancies promptly. Offers other bank products to meet customer needs and strengthen the relationship. Maintains proof error rate of one error within a 30‑day period. Follows Teller procedures consistently and adheres to compliance requirements. Performs other duties as assigned. Assumes responsibility for establishing and maintaining effective, professional business relations with clients. Ensures that client requests and inquiries are promptly resolved. Operates online teller terminal. Maintains privacy of customer information. Ensures that the bank’s quality reputation is maintained and projected. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assists area personnel as required. Assists with training or orientation as needed. Keeps supervisor informed of area activities and any problems or concerns. Completes required reports and records accurately and promptly. Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays. Assumes responsibility for related duties as required or assigned. Performs night drop functions as assigned. Performs related clerical duties as assigned. Ensures that work areas are clean, secure, and well maintained. Cross sells bank products and services. Performance Measurements Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures. Cash is balanced and any discrepancies are promptly resolved; a balancing record that meets established standards is maintained. Good business relations exist with clients; client problems and inquiries are courteously and promptly resolved. Good working relationships and coordination exist with area personnel and with management; assistance is provided to other tellers and staff as needed and supervisors are appropriately informed. Required reports and records are accurate, complete, and timely. Consistently strives to develop new client relationships while strengthening existing relationships through identification of opportunities to sell bank products and services. The bank’s professional reputation is maintained and conveyed. Qualifications Education/Certification: High school graduate or equivalent. Required Knowledge: Understanding of bank operations preferred. Required Proficiencies: Mentor Program, 90‑day training & webinars, GS3 Program, Precision, Integrated Teller – Advanced functions (split, cash advance, credit card, etc.), CTR/MIL understanding, IVIEW, Product Knowledge, SCO, ATM Balancing, WITS/Wires – min. domestic, Risk Management Skill, Dual Control. Experience Required: At least one year of related experience/cash handling; previous teller experience preferred. Skills & Abilities: Good communication, professional appearance, good math skills, good typing skills, ability to operate related computer applications and business equipment (adding machine, typewriter, copy machine, coin and money counting machines, telephone). Physical Activities and Requirements of This Position Talking – must convey detailed or important instructions or ideas accurately, loudly, or quickly. Average hearing – able to hear average or normal conversations. Finger dexterity – using primarily fingers to make small movements such as typing and picking up small objects. Repetitive motion – frequent and regular movements using wrists, hands, and fingers. Average visual abilities – average visual acuity sufficient to prepare or inspect documents or operate machinery. Physical strength – sedentary work; sitting most of the time; may exert up to 10–25 lbs. of force occasionally. No hazardous or significantly unpleasant conditions (typical office environment). Mental Activities and Requirements of This Position Reasoning ability – apply common sense to carry out detailed but uncomplicated instructions and solve problems involving a few variables. Mathematics ability – perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs. Language ability – use a passive vocabulary of 5,000–6,000 words; read at a moderate rate; define unfamiliar words using dictionaries; write complex sentences with proper punctuation, adjectives, and adverbs; communicate in complete sentences with normal word order, tenses and good vocabulary. Hours Monday – Friday, 8:00 AM – 5:00 PM. 40 hours per week. #J-18808-Ljbffr