Taylor Dairy - Customer Service Rep - Part time

Responsibilities Job Summary As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards. Key Responsibilities & Essential Functions Stocking: Stocks and rotates items as needed Assists with inventory control; loads, unloads, and moves product Organizes, cleans, and prepares back area for the night crew and incoming trucks Organizes merchandise on pallets to make the department presentable to the public Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed Maintains standards in shrink, safety, inventory control, and sanitation Checks shipments for out-of-date and damaged product to ensure freshness and quality of products Builds, stocks, maintains, and takes down store displays Performs the duties of Customer Service Assistant as needed Customer Service: Provides superior customer service Sales: Merchandises product effectively Food Safety / Sanitation: Cleans and sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: Beauty: Knowledge of beauty and cosmetic aids Drugstore / General Merchandise: Prepares tags and signs as needed Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks Texas Backyard: Passion for outdoors Entertainment: Knowledge in the audio / video field The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements Age Requirement 18+ Knowledge / Skills / Abilities Strong customer service skills - Required Communication and interpersonal skills - Required Reading and writing skills - Required Planning and organizing skills - Required Education HS Diploma or GED (or equivalent) - Required Licenses / Certifications Completion of Company Orientation and Safety Training upon hire Physical Demands & Working Conditions While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 6/1/2019 #J-18808-Ljbffr H.E.B.