Administrative Services Assistant 2

Administrative Services Assistant 2

This full-time contract Administrative Services Assistant 2 assignment provides a wide range of professional and confidential administrative support as well as data entry and tracking to ***'s (BPA's) Engineering & Technical Services TET organization in the Commissioning and Testing division. The chosen candidate will support all TET including TETC, TETD, TETS and other TE organizations as assigned. Organization Engineering & Technical Services is responsible for implementing the Transmission Capital Program, providing technical support for the Transmission Maintenance Program and providing real property services to the agency.

This organization provides services supporting the capital program that include: project management, engineering, design, specifications, contract construction management, construction inspection and commissioning services. Projects include transmission lines, substations, control and protection systems, telecommunication facilities and nonelectric facilities. Services supporting transmission maintenance include developing maintenance standards, field and laboratory testing services, specialized technical training, equipment failure analysis, high level equipment and systems expertise, spare parts sourcing, and development of advanced maintenance techniques. Technical experts promote the development and integration of advanced technologies to improve system reliability and reduce costs.

Successful candidates for this assignment will be detail-oriented, with exceptional and tactful communication skills (verbal and written), able to work independently and in a collaborative team environment. This assignment requires a self-directed individual with the ability to negotiate often shifting or ambiguous priorities under tight deadlines, while maintaining professional composure.

Assignment Responsibilities

Provide a wide variety of confidential administrative/clerical support to managers and/or management staff; serve as liaison/point of contact between staff and other work groups, facilitate communication and appropriate actions; and assist with the day-to-day operations, which may include:

• Greet visitors; address questions and business involving established policy or routine matters, take messages, set appointments and/or refer visitors to other BPA personnel as appropriate
• Answer and screen telephone calls; respond to most questions and complete most business involving established policy or routine matters; forward complex questions and matters to appropriate BPA personnel as needed, following up to verify a timely response
• Correspondence: Process and screen incoming and outgoing correspondence to include proof reading and consist of the following:
• Review documents and letters to verify proper formatting and accuracy
• Sort and distribute incoming mail to appropriate recipient(s)
• Review incoming correspondence and forward matters requiring action to the appropriate staff
• Process outgoing mail and prepare materials for mailing, including providing self-addressed stamped envelopes, when appropriate
• Monitor correspondence requests for a timely response
• Perform faxing, scanning, photocopying, and work with the BPA print shop to request printing services
• Update and maintain electronic desk reference manual
• Attend meetings, record meeting minutes as requested, transcribe and disseminate as needed
• Distribute reporting, policy updates, procedural / process change information and other communications as requested to disseminate as appropriate
• Administrative Team: Serve as back up to other Administrative Assistants as needed. Attend mandatory Administrative Team Meetings and participate both professionally and collaboratively. Work as a team member and assist to standardize, streamline and improve overall administrative processes for the organization and complete team work assignments.
• Calendars and Schedules Organize, coordinate, schedule and verify appointments, meetings, conferences, and training for BPA Managers and other staff as circumstances dictate, which may include:
• Scheduling and arranging meetings, conferences and training, including associated logistics and any necessary equipment (securing rooms, phone bridges, projection equipment, etc.)
• Informing participants of meeting arrangements and of any changes
• Assist with Compiling, organizing and verifying appropriate files, notes and other materials are in order and ready for use at meetings, appointments, etc.
• Making arrangements for guest(s) / guest speakers, researching and gathering background information / materials and preparing security access forms as needed
• Assist with coordinating events such as off-site meetings, including all logistics, meeting materials and agendas
• Management and Organizational Support Assist BPA manager in a variety of personnel and other actions for BFTE and CFTE which may include:
• Assist with the preparations of personnel actions to be entered into HRMIS
• Assist employees and managers with completion of all required training by communicating what training is due, how to obtain training, submitting external training requests, and tracking training completion status
• Assist manager by keeping abreast of training deadlines and necessary personnel actions
• Set up and coordinate interviews and meetings for managers, including preparing proper access documents and escorting visitors
• Scheduling performance appraisals, progress reviews, mid-point reviews and discussions, while performing associated follow-up to obtain requisite signatures and approvals
• Coordinating and tracking reporting requirements and activities related to federal staff including creation/submission of travel documents and telework agreements and required training
• Schedule and track to completion all performance appraisals, progress reviews, mid-point reviews and discussions, while performing associated follow-up to obtain requisite signatures and approvals
• Validate documentation submission to Human Capital Management (HCM) is accurately completed within established timelines
• Arrange travel (domestic, invitational and foreign), such as airline arrangements, hotel accommodations, and rental car and shuttle reservations, which may include:
• Assisting with preparing and submitting passport documentation as necessary
• Assisting management and staff in setting up profiles in the BPA travel system (currently Concur)
• Preparing / drafting necessary foreign and domestic forms associated with travel
• Preparing and processing travel authorizations and vouchers for group managers and staff using Concur
• Validating that travel is complete and processing travel documentation in a timely manner and in accordance with federal and BPA travel procedures and policies
• Tracking, monitoring and notifying BPA manager and subject personnel of needed approvals, signatures or other actions to enable timely reimbursement processing and reporting
• Coordinate and assist managers and staff with Time & Attendance per established procedures, which may include:
• Preparing and reviewing federal personnel time and attendance reporting to verify accuracy for certification by manager(s) and supervisor(s) using the Bonneville Business Enterprise System (BES), HRMIS and Fieldglass
• Serve as timekeeping power user (able to input time for others as requested)
• Maintaining and reconciling employee leave calendar submissions with payroll
• Checking leave slips to verify accuracy using organizational leave calendars and other documentation
• Verifying that time has been approved
• Verifying that time and attendance procedures, policies and practices, including any special time recording requirements (admin leave, holidays, etc.) are communicated to management and staff in a timely manner
• Provide overall administrative support to staff members by acting as the liaison with Tier III Admin, HCM, IT, SLMO, Workflow Connection, Security, Safety, Motor Pool, Facilities / Space Management and administrative services groups which may include processing, coordinating, requesting and tracking:
• Office moves and workstation adjustments using Workflow Connection
• Onboarding activities for new contract and/or federal personnel
• Computer, software upgrades IT equipment and other resource requests
• Computer, copier, and printer maintenance
• Requests for needed office supplies and distribute to appropriate staff per established BPA procedures
• Coordination of badge return to SLMO
• Coordination of cell phone requirements and inventory for staff, including ordering, receiving, service setup, delivery, collection
• Perform data entry, provide maintenance, tracking and reporting for a variety of organizational databases and management reports. This work may include providing reporting, data, metrics, etc. as requested by BPA Tier 2 administrative assistants or Contract Admin Team Lead as requested.
• Perform data entry for Government Purchase Card transactions.
• Manage all records in accordance with the Information Governance & Lifecycle Management (IGLM) policy and procedure and compliance requirements: File and disperse documents/letters to appropriate personnel. Validate that official records are accurately maintained for auditing purposes. With oversight and approval of the BPA manager / federal personnel, provide an annual review and inventory of official files and maintain the organizational file outline.
• May coordinate or assist with organizational and agency events such as: presentations, retirements, and project or employee recognition celebrations.
• May provide basic information/support to the BPA manager by viewing/providing information utilizing the DOE Performance Management System. *Participation/attendance in voluntary events is NOT billable to BPA. Time spent planning and organizing these events is considered part of the duties of the assignment and may be performed on billable time.

Requirements

Education & Correspond