Paralegal

Paralegal

Southfield, MI (On-Site)

About the Role

Our client is seeking a detail-oriented and proactive Paralegal (Litigation and/or Pre-Litigation) to support their personal injury practice. This role is critical to ensuring cases are properly developed, clients are supported, and files are moved efficiently from intake through settlement or litigation readiness.

This position requires someone who thrives in a fast-paced, high-volume environment , is highly organized, and can manage multiple cases while maintaining strong client communication.

Key Responsibilities

Case Management

• Manage a caseload of pre-litigation personal injury files from intake through settlement or litigation referral
• Maintain accurate and organized case files within the firm’s case management system (e.g., Litify, Filevine, Salesforce, etc.)
• Track case progress, deadlines, and required documentation

Client Communication

• Serve as a primary point of contact for clients
• Provide updates, request documentation, and ensure a positive client experience
• Handle client inquiries with professionalism and urgency

Medical Records & Documentation

• Request, review, and organize medical records and billing statements
• Track treatment progress and follow up with providers as needed
• Summarize medical records for attorney review

Demand Preparation

• Assist in preparing and submitting demand packages
• Compile supporting documentation, including medical records, bills, wage loss, and liability evidence
• Ensure accuracy and completeness of all demand materials

Insurance & Claims Coordination

• Communicate with insurance adjusters regarding claims status
• Submit documentation and respond to requests for additional information
• Track claim activity and settlement negotiations

Administrative Support

• Maintain case notes and update CRM/case management systems
• Assist attorneys with case preparation and strategy support
• Ensure all deadlines and compliance requirements are met

Qualifications

• 2+ years of experience as a Paralegal or Legal Secretary
• Strong knowledge of personal injury case flow and processes
• Experience working with medical records and demand preparation
• Familiarity with case management systems (Litify, Filevine, Needles, Salesforce, or similar)
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Ability to manage a high-volume caseload independently

Preferred Experience

• Familiarity with Michigan personal injury processes
• Experience coordinating with medical providers and insurance adjusters

What Success Looks Like

• Cases are organized, updated, and progressing efficiently
• Clients receive timely communication and support
• Medical records and documentation are accurate and complete
• Demand packages are prepared thoroughly and on time
• Attorneys are well-supported and cases are positioned for strong outcomes