Commercial Lines Associate Account Manager

Associate Account Manager - Commercial LinesAt HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunities!Benefits you may enjoy working at HUB International Midwest-East:Medical, Dental, and Vision (PPO, HMO, and HSA)Comprehensive Wellness Program401(k) Retirement PlanLife and Disability PlansVacation, Holiday, Sick, and Personal Time OffPet InsuranceComprehensive Onboarding ProgramContinuing Education / Personal Development ProgramsFlexible Work ArrangementsEmployee Engagement EventsDress for Your Day Dress-CodeService AwardsHere's Where You Come In...The Commercial Associate Account Manager provides administrative and clerical support to the Commercial Channel through customer service, client record maintenance, and assistance with special projects, as assigned.Role Responsibilities:Coordinate the servicing of assigned accounts with the Account ManagerEnter data as required by insurance company automation systemsProvide support to the Account Manager on pre-renewal processesHandle correspondence and the clerical processing of accounts including applications and computer input of each accountConduct business in a manner that demonstrates an understanding of both the business and earnings implications of the CompanyPrepare invoices, transmittals, ID cards, certificates of insurance, binders, and cancellation forms as requiredReview and process change requests in the agency management systemCheck policies and endorsements for completeness and accuracy. Prepare policies for policy check and delivery to clientsMaintain an accurate suspense system on all items that require a responseResponsible for scanning/electronic filing of communications and documentsInput/ maintain data on account management system and ancillary systems as requiredOther responsibilities as assigned by Account ManagerCultural Expectations:Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.Ownership – Responsible to each other, our clients, and our goals.Teamwork – Together we attain greater success.Sincerity – Giving and receiving direct and caring communicationQualifications:2 years of insurance background or work in a professional office environmentIntermediate skill level with Microsoft Office Products (Outlook, Word, Excel, etc.)Ability to organize large volumes of information and set prioritiesAptitude for details with consistency in follow-upAbility & desire to take ownership of role expectations with accountability to internal and external clientsIntermediate insurance knowledge with proven ability to apply same to your daily workStrong verbal and written communication skillsRequired Experience: 2-5 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team at View email address on click.appcast.io. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.