Restaurant Host/Hostess

Job Description

Job Description

Be the smile that sets the tone.

Join the Front-of-House Dream Team at The Essex Resort & Spa.

Do you love making people feel welcome the moment they walk through the door? Are you polished, personable, and passionate about delivering great first impressions? If so, The Essex Resort & Spa is looking for you to join our restaurant team as a Restaurant Host/Hostess.

As the first and last point of contact, you'll be the friendly face that sets the tone for exceptional dining experiences across our resort’s restaurants.

Why You’ll Love It Here:

• Be part of a fun, guest-focused team in a beautiful resort setting.
• Competitive hourly pay + tips ($15 base pay - guaranteed up to $18/hour).
• Enjoy amazing perks: spa, dining & resort discounts.
• Opportunities to grow in hospitality, guest services or event roles.
• Work in a vibrant, fast-paced environment where your smile makes a difference.

What You'll Be Doing:

• Warmly welcoming guests and managing reservations with ease.
• Coordinating seating and flow to ensure smooth service.
• Communicating with servers and management to keep things running seamlessly.
• Leaving guests with a lasting positive impression on their way out.

Whether you're an experienced host or just love working with people, this is your chance to shine in a place where hospitality is at the heart of everything we do.

Apply today to become our next Restaurant Host/Hostess and help create unforgettable moments—one warm welcome at a time.

Pay rate is $15/hour + tips (guaranteed minimum of $18/hour).

Benefits:

At The Essex, we believe in investing in our team members' well-being and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

• Medical Insurance (with Employer contribution).
• Dental Insurance (with Employer contribution).
• Vision Insurance.
• Life & Disability Insurance (Employer paid).
• Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee).
• Medical Care Flexible Spending Account.
• Dependent Care Account (for Daycare, elderly care or other dependent care).
• Short and Long Term Disability Insurances.
• Accident Insurance.
• Critical Illness Insurance for employee and spouse/domestic partner.
• Paid Time Off.
• Bereavement Time.

All employees at least 21 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 1 year of employment.

Property Benefits:

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

On Property Discounts:

• Restaurant.
• Spa (on treatments and products).
• Essex Kitchen.

Other Discounts:

• Memberships to The Edge Sports & Fitness.
• Stays at the hotel for employee, friends and/or family.
• Movie tickets to Essex Cinemas.
• Essex Experience (varies by business).
• Stays at other New England Inns & Resorts as part of the NEIRA program.
• Ski passes to Smuggler’s Notch & Sugarbush/IKON.

Other Benefits:

• Complimentary use of the on-site fitness center.
• Complimentary use of the on-site Tennis courts.
• Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age).