Claims Administrator

Claims Administrator

About the Role
We are seeking a motivated and detail-oriented Claims Administrator to join our growing claims team. This entry-level position is ideal for individuals interested in launching a career in insurance and gaining hands-on experience in claims handling. The role offers structured training, professional mentorship, and clear growth opportunities for those eager to advance within the industry.

What You'll Do
* Monitor and manage a dedicated claims inbox on a daily basis
* Open new claim files and enter loss information into the claims system
* Prepare and send written acknowledgments to insureds, brokers, captive managers, and other stakeholders
* Participate in a comprehensive training program covering claim investigation, liability assessment, and damage evaluation
* Review policy coverage and assist in drafting claim approvals, denials, and closures
* Attend claim reviews and Claim Committee conference calls
* Provide administrative and claims support to the team as assigned

What We're Looking For
* 1-3 years of experience in a call center, customer service, sales, or another fast-paced environment
* High school diploma or GED required
* Bachelor's degree preferred, but not required
* Strong written and verbal communication skills
* Ability to analyze information, think critically, and make sound decisions
* Proficiency in Microsoft Word, Excel, and Outlook, with the ability to learn new systems quickly
* Excellent time management skills and attention to detail
* Self-motivated, reliable, and comfortable working in a team environment
* Willingness to invest in career growth, including obtaining adjuster licenses if required

Why Join The Team
* Entry-level role with hands-on training and career advancement opportunities
* Exposure to the full claims lifecycle
* Supportive, collaborative team environment
* Growing organization with long-term career potential

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.