Server

Job Description

Job Description

2525 Pot Spring Road • Timonium, MD 21093

Mercy Ridge is looking to hire a full-time Server who is friendly, enthusiastic and a team player to join our Dining team. The candidate must possess and exhibit a strong positive attitude towards customer service and have a genuine interest in working with the senior population. 

Under the supervision of the Dining Manager, the Server is to courteously and professionally serve all residents and their guests’ meals in the dining rooms while providing a positive dining experience. The Server will work closely with the kitchen staff and other team members to meet the individual needs and preferences of residents while maintaining a safe and welcoming atmosphere.

Position: Non-exempt, full-time position which may include overtime.

Schedule: Varying weekdays and weekends with shifts beginning at 11am to approximately 7:30pm/8:00pm. 

Essential Functions:

• Is courteous, knowledgeable of menu, and professional at all times when serving a resident/guest.
• Takes food and beverage order and inputs orders in the POS system.
• Clears dishes from tables after each course. Sets tables and maintains work stations and kitchen stations in proper order and in accordance to sanitation guidelines. 
• Performs pre-opening and closing side work duties as assigned.
• Assists in catering events including setup, serving, and breakdown. 

Full-Time Benefits:

• Health & Dental (single and family coverage)
• FSA- Flexible Spending Account
• Group Term Life Insurance paid by Mercy Ridge
• 401(k) plan with company match (must be 21 years or older and employed 6 months to participate)
• AFLAC options for Voluntary benefits such as Short Term Disability
• Legal Resources
• Long Term Care with Life Insurance Rider
• PTO time – this includes sick (MHWFA), vacation and personal time
• Holiday Pay – Six observed Holidays. In addition, birthday holiday and one multicultural holiday in a calendar year.
• Tuition Reimbursement, wellness credit, employee referral incentive
• Employee Assistance Program
• One complimentary meal provided during shift (valued at $15)
• Employee Recognition Incentive Program & Appreciation events: birthday movie tickets, turkey at thanksgiving

Our Hospitality Culture

Mercy Ridge fully embraces our Hospitality Promises — a set of commitments that define how we interact with residents, families, co-workers, and guests.

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

A background check, E-Verify, physical, and drug screen are required for employment.

Please note Mercy Ridge is not located on a public bus line.

Mercy Ridge is an Equal Opportunity Employer