Commercial Insurance Client Service Specialist

Client Service Specialist – McGriff As a Client Service Specialist on the McGriff senior living team, you will support the service and production team in achieving agency revenue and retention goals. Your responsibilities include processing new and renewal business, updating and maintaining information in the client management system, addressing and resolving client questions and issues, escalating complex matters, providing clients with plan information, rates, contributions, and carrier contacts, assembling proposals and presentations, assisting in proposal preparation and service plans, maintaining daily client processing functions such as endorsements, policies, audits, pending cancellations, ID cards, and assisting clients with claims resolution. Key Qualifications Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business High school diploma or equivalent Demonstrated proficiency in computer applications such as Microsoft Office Suite Strong organizational and project skills Strong communication and interpersonal skills (written and verbal) Act with responsiveness, urgency and professionalism in all matters Prioritize work to achieve timely completion of the most critical and sensitive activities Respond quickly to client requests and provide appropriate information Accept accountability for the quality of work Additional Qualifications (Not Required) Property and Casualty insurance license Five years of industry specific experience LOB designations College or advanced degree Benefits Generous time off, including personal and volunteering days Tuition reimbursement and professional development opportunities Hybrid Work Charitable contribution match programs Stock purchase opportunities Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #J-18808-Ljbffr Marsh McLennan Agency