Account Manager Roofing

SUMMARY

Responsible for selling commercial roofing products and supplies to both new and existing contractor customers and managing relationships to ensure that they continue to use Handy for all of their product needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)

• Maintains account base and develop new accounts for revenue growth.
• Promotes products to roofing contractors, building owners, architects, property managers and other potential customers to drive and create demand for reroofing and new construction.
• Activities include specification development, scope of work, roof inspections, and technical support for all products and customers.
• Leverages all forms of resources available from Carlisle including Proposal Writer, Roof Connect, Dodge, Onvia, Roof Sense, Roof Nav, Carlisle/NRCA ASCE-7 Calculator, and Sky Calc to win sales with customers.
• Coordinates roof examinations, roofing system proposals, contractor selection, bid documents, and other necessary aspects with building owners.
• Works closely with inside sales team and vendors to plan and execute the promotion of products and services to customers.
• Identifies with competitors, their product lines, and market practices, as well as industry trends.
• Travels throughout assigned territory to call on regular and prospective customers.
• Describes, displays or demonstrates product, using samples or catalog, and emphasize salable feature.
• Quotes prices and availability for materials and facilitates collections as required.
• Conducts and attends pre-bid conferences, bid openings, and act as a liaison between the Design Professional, Property Manager, Building Owner or Design Build General Contractor and the Architectural Representative in conjunction with the Roofing Contractor.
• Attends trade shows and actively participates in local organizations such as RCI, NRCA, CRSMCA, VARC, FRSA, MARCA to establish and maintain peer relationships and to continue to build the level of expertise in sales and technical abilities.

SUPERVISORY RESPONSIBILITIES

None required.

EDUCATION & EXPERIENCE

College degree preferred and 2-4 years of demonstrated sales experience in a building materials environment. Roofing experience selling commercial roofing single-ply & metal is ideal, to include roofing assemblies, membrane types, panel profiles, metal types and finishes, perimeter and penetration flashing, accessories, warranties and warranty procedures, specifications, code approvals and installation instructions. Requires excellent verbal and written communication skills; effective time management and planning skills; self-motivation; excellent customer service skills; ability to work under minimal supervision; ability to meet goals, partner and build relationships with vendors, building owners and others.

CERTIFICATION, LICENSES, REGISTRATIONS

None required but encouraged to actively pursue and achieve their Registered Roof Observer (RRO) and Registered Roof Consultant (RRC) Certification(s).

SKILLS & ABILITIES

• Excellent verbal and written communication skills.
• Results driven and customer focused.
• Strong decision making and problem-solving skills.
• Self-disciplined with ability to work independently.
• Strong closing techniques with customer-centered approach.
• Plan effectively while being flexible to change.
• Excellent organizational skills and attention to detail.
• Basic computer skills and proficiency with Word, Excel, Outlook, and the internet; Phocas preferred.

PHYSICAL DEMANDS

Work involves standing, driving and walking for brief periods of time, but most duties are performed from a seated position. There is potential for eye strain from reading detailed materials and looking at a computer screen. Work normally requires finger dexterity and eye-hand coordination to operate computer keyboards at a moderate skill level. The employee frequently is required to talk or hear.

WORK ENVIRONMENT

The noise level in the work environment is usually quiet.