Operations Manager

Cleaning and Restoration Operational ManagerVoda Cleaning and Restoration is seeking a dedicated and experienced Operational Manager to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Damage Restoration teams. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards.Responsibilities:Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety standards.Manage and schedule teams for efficient execution of water damage restoration, carpet cleaning, and related services. May need to provide on site support for some / larger projects.Write estimates for water, fire, and mold damage projects, as well as commercial cleaning projects.Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards.Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training.Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.Work with upper management to set and achieve operational goals, drive revenue and profit growth, and monitor key performance indicators.Attend industry-related events and help lead meetings, and develop / maintain strong relationships with commercial clients and referral partners.Assist in developing and implementing new procedures to streamline operations and improve service delivery.Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order.Oversee reporting and documentation for all restoration and cleaning projects, including work orders, client records, and billing information.Qualifications:Preferred Certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in: WRT (Water Restoration Technician)CCT (Carpet Cleaning Technician)AMRT (Applied Microbial Remediation Technician)FSRT (Fire & Smoke Restoration Technician)TCST (Trauma & Crime Scene Technician)OSHA 10 CertificationMinimum of 5 years of experience in water restoration and carpet cleaning operations.Experience with utilization and maintenance of industry specific equipment (such as truck-mount carpet cleaners / extractor, portable cleaners and extractors, etc.).Proven experience in team management and leadership roles.Strong organizational, communication, and customer service skills.Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.Proficiency in using project management/estimating software, such as Xactimate, MICA/Mitigate, CRM systems, and scheduling tools.An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process. Compensation: $80,000.00 - $100,000.00 per year.Welcome to Voda Cleaning and Restoration!Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.What sets Voda Cleaning and Restoration apart?Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable.Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force.Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us.Join us and be a part of something extraordinary! Apply now and become part of a greater mission!This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.