Senior Technical Product Manager

Staff Technical Product Manager

Commure is seeking a Staff Technical Product Manager to build next-generation AI-driven provider tools. This role will focus on removing the inefficiency of medical billing by building the automation engine that handles the entire revenue cycle for our customers, allowing them to focus on patients instead of paperwork.

Full Time position requires working 3 days a week in our Mountain View office (Hybrid)

Who You Are:

• Drive Product Execution from Idea to Deployment: Translate high-level concepts into scalable, enterprise-grade AI solutions that integrate seamlessly with provider workflows and major healthcare systems.
• Deep User Immersion: Spend time onsite at hospitals and clinics to understand firsthand how providers work, identify pain points, and rapidly iterate on solutions that fit into real-world clinical environments.
• Lead Cross-Functional Teams: Collaborate closely with AI/ML engineers, designers, and clinical stakeholders to ship high-impact features that drive measurable improvements in provider efficiency.
• Lead Product Managers: Lead a small team of Product Managers to support the RCM (revenue cycle management) initiatives.
• Executive-Level Influence & Communication: Regularly engage with COOs, CSOs, and CIOs of major healthcare systems, clearly articulating product vision, roadmap, and impact to gain buy-in and drive adoption.
• Stay Ahead of the Curve in AI & Healthcare: Keep up with AI advancements in LLMs, autonomous agents, and clinical NLP, continuously exploring new ways to enhance provider workflows through technology.

What You'll Do:

• Product Strategy and Implementation: Develop and oversee the execution of technical and clinical product strategies. This includes creating innovative solutions for healthcare billing complexities and clinical product offerings, aligning them with overarching business goals.
• Customer Engagement and Deployment: Act as the primary product contact for clients, understanding their specific needs and deploying solutions that integrate seamlessly into their operations. Ensure products are tailored to real-world use and deliver measurable benefits.
• Cross-Functional Team Collaboration: Collaborate with Engineering, Sales, Operations, and Clinical teams to define and prioritize product requirements, develop project plans, manage key deliverables, and maintain high-quality standards throughout the product lifecycle.
• Operational and Quality Oversight: Establish and maintain rigorous processes and workflows for product operations and quality assurance, including metrics and OKRs to monitor and drive business growth.
• Market Insights and Feedback Integration: Serve as the voice of the customer internally, gathering and integrating feedback to refine and adapt product offerings. Develop tools and metrics to measure product effectiveness and customer satisfaction.

What You Have:

• Education and Experience: Bachelor's degree in Computer Science, Physics, or related field
• Professional Background: Professional experience in Product Management.
• Skills and Competencies:
• Strong analytical and problem-solving skills, outstanding interpersonal and communication abilities, and a proven ability to manage complex technology projects across functional boundaries.
• Experience with SQL and QA best practices are a must.
• Culture: You have a hacker mentality, are passionate about healthcare, love a fast-paced culture, and take extreme ownership.

Nice To Have:

• Professional Background: 1+ years of Software Engineering experience
• Management Experience: Previously managed other PMs or a cross-functional team

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.