Medical Receptionist

Associate Patient Care Coordinator The Associate Patient Care Coordinator will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments, and maintaining demographic information. You will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows. May be asked to float to local practices in the region for coverage depending on business need. Schedule: Full‑time, 40 hours per week, Monday – Friday. Must work between 7:30 am and 6:30 pm. Will be required to close 3 days per week and work rotating Saturdays, 8 am–1:30 pm. Location: 1062 Barnes Rd Ste 102, Wallingford, CT. Primary Responsibilities Conduct check‑in and check‑out process Answer incoming calls and use EHR to document details of patient inquiries Conduct outreach to patients requiring appointments or service follow‑up Schedule appointments using standard scheduling protocols Manage administrative in‑basket pools and work queues Scan documents into the EHR per standard protocols Balance payments and prepare deposits Protect patients' rights by maintaining confidentiality of medical, personal and financial information Provide coverage at other ProHealth locations on an ad hoc basis Perform other duties as assigned Required Qualifications High School Diploma/GED (or higher) 1+ years of receptionist or customer service experience Beginner level of computer proficiency in Microsoft Office Access to reliable transportation and valid US driver's license Preferred Qualifications Experience working in a primary care setting Experience working with EPIC Benefits Paid Time Off (accrued with first pay period) plus 8 Paid Holidays Medical Plan options with Health Spending Account or Health Saving account Dental, Vision, Life & AD&D Insurance, Short‑term disability, Long‑Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Pay The hourly pay for this role will range from $16.15 to $28.80 per hour based on full‑time employment. Pay is based on local labor markets, education, work experience, certifications, etc. All benefits are subject to eligibility requirements. Equal Employment Opportunity UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #J-18808-Ljbffr